ASA RECRUITMENT
Training Support Manager
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ASA Recruitment’s client, a Public Sector organisation in Edinburgh, are currently looking to recruit 2x Training Support Managers on a hybrid basis (2 days per week onsite), for initial 6 month contracts (with potential extensions) on a rate c.£350-£450/day inside of IR35 (based on experience).
The Role:
Our client requires 2 x Training Support Managers to work on the ongoing Correspondence Management System (CMS) project within the Correspondence Improvement Project (CIP). A key outcome of this project is to support more consistent processes, improved transparency and reporting, and a more sustainable service model for handling correspondence, including Freedom of Information requests (FOIs) and general correspondence.
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Responsibilities:
- Support the implementation of the training plan for the CMS.
- Prepare, create, and deliver creative training communications/products and multi-media materials ensuring content is relevant and effective for diverse learning styles and varied audiences.
- Work with the wider CIP delivery team to proactively shape and lead training activity to inform communications and engagement events.
- Work with the wider delivery team, such as Business Analysts and Change Management colleagues to coordinate and deliver relevant training, awareness and business process activity.
- Measure uptake and engagement with training for the CMS training in line with required completion.
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Essential Skills:
- Experience of providing training products in multiple formats at pace.
- Experience of training delivery on large projects resulting in significant change for business area/organisation.
- Excellent written, verbal and digital literacy skills.
Desirable Skills:
- Public sector service delivery and change management
- Training qualification
- Cultural awareness and ability to adapt sensitively
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