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Training & Warranty Admistrator Apprentice
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To provide administrative support to the SHEQ and Training Admin Supervisor and the Warranty Coordinator.
Support the wider Technical, Warranty, Training department
The Level 3 Business Administration course builds confidence, enables to independently manage tasks, improves administrative processes.
Wage
£16,640 to £26,436.80, depending on your age National Minimum Wage Minimum wage rates (opens in new tab)
Training course
Business administrator (level 3)
Hours
Mon - Friday 9am - 5pm. 40 hours a week
Start date
Tuesday 1 September 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To complete a Business Administrator Apprenticeship following course guidelines
- To receive, process and respond to emails in a timely manner
- Maintain database records for both training and warranty and compiling reports as required
- Assist Warranty Coordinator with the warranty process, ensuring claims are received by us with the correct information and documents are completed correctly.
- Attend Departmental Meetings, create agenda in conjunction with Technical Training Manager, produce a presentation from information given by team members, and take meeting minutes
- Assist the Warranty Coordinator with campaigns, locate equipment and distribute details to the depots
- To assist with various departmental projects as and when required
- Process training paperwork and create certificates where required
- Keep training waiting lists up to date and process training requests
- Sending training booking confirmation emails to depots, dealers and external training providers
- Book accommodation for the department as and when required
- Update and maintain the training calendar
Where you'll work
4 Brunel Road
Earlstrees Industrial Estate
Corby
NN17 4JW
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INTEC BUSINESS COLLEGES LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Desirable qualifications
GCSE in:
Maths, English, Science (grade Grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Administrative skills
Aprolis UK specialises in the sale, rental, and ongoing support of materials handling equipment from the world’s leading manufacturers. The company consists of a group of businesses, each of which is focused on providing a range of solutions aimed at supporting the demands of specific market segments. As an Aprolis company, Aprolis UK brings the resources and buying power benefits of a European leader and global player in multi-brand handling equipment to customers across the UK.
https://aprolisuk.co.uk/who-we-are/ (opens in new tab)
Company benefits
- Holidays – 25 Days + Bank Holidays rising to 28 with 5 years of service
- 4 x Salary – Life Assurance (a benefit we hope to never pay out)
- Discount Hub
- Medicash Cash Plan
- Help@Hand
- Independent financial advice
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Most apprentices move into full-time permanent employment. Following this, there are a number of avenues into; Technical, Warranty, Training, HR, Finance and other office based support roles.
The contact for this apprenticeship is:
Aprolis UK Limited
Andrew Kemp
Andrew.Kemp@aprolisuk.co.uk
07391060344
The reference code for this apprenticeship is VAC2000045010.
Closes in 17 days (Friday 14 August 2026 at 11:59pm)
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