Nucleus Group
Transfers Administrator
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Role is based in London
Third Platform Services (TPS)
TPS was founded in 2016 and is part of the Third Financial group. TPS provide a Model B clearing, custody and dealing service to FCA regulated Wealth and Investment Management firms. They are fully committed to always providing their customers with the highest levels of service. They achieve this using modern automated technology, a dedicated client services team, highly experienced operational staff, and a pivotal compliance support function.
Job Purpose
To process all transfers in or out of TPS custody.
Main Responsibilities
- Processing of client transfers in and out of custody
- Managing the full transfer lifecycle from point of instruction to completion
- Liaising with TPS customers to provide regular transfer updates
- Updating client portfolios to reflect assets being transferred
- Monitoring and regularly chasing outstanding transfers
- Maintaining good relationships with counterparties to ensure the timely transfer of assets
- Reconciliation of client accounts to ensure assets have been recorded accurately
- Recording of cash received onto client accounts
- Processing of different asset types (equities/bonds/funds)
- Processing of different account types (GIAs/SIPPs/ISAs)
- ISA management: maintaining correct ISA documentation, posting ISA subscriptions, sending ISA transfer history forms, annual ISA returns
- Processing outgoing payments
- Reviewing client valuations
- Dealing with ad hoc customer queries
- Other duties as assigned
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Specialist/Technical Knowledge
- Industry experience of investment operations
- Previous experience of dealing with the full transfer lifecycle
- Understanding of different asset types (equities/bonds/funds)
- Understanding of different account types (GIAs/ISAs/SIPPs)
- Previous experience of working for a custodian or an investment management firm
- Industry exams advantageous
- Great IT skills including MS Office, especially Excel
- Knowledge of Investment Management software (Tercero/Crest/Nexen/FNZ/JIRA) advantageous
Wider Team Responsibilities
- Corporate Actions
- Dealing
- FX
- Settlements
- Reconciliations
- Static Data
- Transaction Reporting
Qualities/Attributes
- Great written and verbal communicator
- Organisational skills
- Prioritising own workload
- Questions why things are done and drives change
- Attention to detail
- Proactive
- Enthusiastic
- Team player
A little about us
We’re the Nucleus Financial Platforms group and we help make retirement more rewarding. People come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.
Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.
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Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.
Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion. For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.
More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.
At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
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Jessica, London
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