Leeds Building Society
Transformation Communications and Engagement Manager
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About Us
We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do. And you can play your part too – join our Business Readiness team as our Transformation Communications and Engagement Manager on a 12-18 month FTC.
How You'll Make a Difference
We're looking for a creative, strategic and delivery-focused Communications and Engagement Manager to shape how colleagues experience the biggest transformation programme in our history.
Our Core Transformation is a multi-year programme that will change how we work, serve customers and support the Society's future. You'll create the communications and engagement strategy, roadmap and delivery plan through to 2028 and beyond, bringing fresh, creative ideas on how to engage colleagues whilst ensuring messages are clear, joined up, timely, meaningful and measurable.
What will you bring to the role?
- Proven experience creating and delivering communications and engagement strategies for large-scale transformation, technology, operational or customer-impacting change.
- Strong stakeholder management and influencing skills, with the confidence to work with senior leaders, programme teams and business areas.
- Ability to translate complex change into clear, engaging and audience-led messaging for colleagues, leaders and customers.
- Creative approach to engagement, using different channels, formats and interventions to help people understand, support and adopt change.
- Strong planning and delivery capability, including managing milestones, dependencies, approvals and measuring impact through insight, feedback or readiness data.
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And in return, you'll get the best from us:
- Hybrid working – 2 days per week in the office
- Annual bonus of up to 12%
- Matched pension contributions up to 10%
- 26 days holiday, plus bank holidays and holiday purchase scheme
- Colleague Mortgage and Saver products
- 2 days' volunteering per year
We'll give you a place to belong with the support to learn, develop and shape a meaningful career.
Why choose us?
Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
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You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.
Why wait? Apply now
We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.
We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on careers@leedsbuildingsociety.co.uk.
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