Caraffi
Transformation Director - Insurance MGA
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: London (Hybrid)
Salary: £130,000 - £180,000 + Bonus + Benefits
Sector: Insurance / MGA / Specialty Insurance
An ambitious and growing insurance MGA is seeking a Transformation Director to lead a portfolio of strategic change initiatives across the organisation.
This is a highly visible leadership role responsible for shaping and delivering transformation programmes that improve operational efficiency, modernise technology platforms, enhance underwriting and claims capabilities, and support future growth. Working closely with executive leadership, you will drive change across people, process, data and technology.
The organisation has entered a significant period of investment and growth, creating a rare opportunity to build and lead a transformation function while influencing strategy at board level.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Develop and own the enterprise transformation roadmap.
- Lead a portfolio of business and technology change programmes.
- Partner with executive stakeholders to identify strategic priorities and improvement opportunities.
- Deliver operating model, process and organisational change initiatives.
- Drive modernisation of underwriting, claims, delegated authority and policy administration capabilities.
- Lead technology-enabled transformation including automation, AI, workflow and data initiatives.
- Establish programme governance, reporting and benefits realisation frameworks.
- Build and mentor programme, project management, business analysis and change teams.
- Manage relationships with third-party technology vendors and consulting partners.
- Ensure transformation initiatives deliver measurable business value, operational efficiency and customer outcomes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience Required
- Significant experience leading large-scale transformation within insurance.
- Strong understanding of MGA, carrier, broker or London Market environments.
- Proven delivery of complex business and technology change programmes.
- Experience overseeing multi-million-pound transformation portfolios.
- Background spanning programme delivery, business transformation, operating model change and technology modernisation.
- Strong stakeholder management skills with experience working at C-suite and board level.
- Knowledge of underwriting, claims, delegated authority, distribution or core insurance operations.
- Experience leading cross-functional teams across technology, operations, data and business functions.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location