This is an exciting opportunity to apply your analytical expertise to real-world challenges, helping services understand what works, where improvements can be made, and how change can deliver better outcomes. You'll champion innovative approaches, collaborate with a wide range of stakeholders, and support a culture of evidence-based improvement.

As part of an experienced and supportive team, you'll contribute to the development of modern analytical capabilities while translating complex information into clear, practical, and actionable insight.

Guided by our values of Compassion, Respect, Empowerment, and Partnership, we offer an inclusive environment where colleagues are encouraged to collaborate, innovate, and continue developing their skills.

If you're passionate about using analytics and evaluation to improve services, we'd love to hear from you. Join us and help turn data into meaningful change for patients, communities, and colleagues.

Detailed Job Description And Main Responsibilities

Principle Duties

The principal responsibilities and duties of the Transformation and Improvement Analytics Lead include, but are not limited to:

Data Insights and Analytics

• Lead the design and delivery of analytical evaluations for transformation, productivity, and service improvement programmes, ensuring benefits realisation and measurable outcomes are demonstrated using appropriate methodologies.
• Make optimal use of the Business Intelligence System(s) and tools to provide the services with high-quality analytics that bring together different sources of information to provide a comprehensive and integrated analysis of service performance as well as providing data and insights needed to support decision-making.
• Assess incoming analytical requests and determine the most appropriate analytical approach, balancing methodological rigour with timely delivery and selecting pragmatic techniques that provide robust, actionable insights and recommendations to support operational and strategic decision-making.
• Manage the development of a suite of business intelligence and analytics reports which will include elements of quality of care, safety of patients, key staff metrics, as well as capacity and demand and performance trends to support service improvement and business development.
• Produce high-quality analytical reports and dashboards that communicate programme performance, benefits realisation, risks, and opportunities to senior leadership and governance groups.
• Develop and maintain benefits realisation frameworks, ensuring that financial, operational, clinical, workforce, and patient outcome benefits are clearly defined, measured, tracked, and reported throughout a transformation programme’s lifecycle.
• Provide expert advice on evaluation methodology, statistical analysis, and the interpretation of findings to ensure robust and credible evidence informs transformation decisions.
• Lead on the analysis of public health and epidemiology profiles and forecasts across the area, but not limited to, covered by CNWL services.
• Ensure that equality, health inequalities, patient experience, and population health outcomes are considered within evaluation methodologies and benefits assessments where appropriate.
• Work collaboratively with project teams at the outset of transformation initiatives to define evaluation methodologies, baseline measures, success criteria, and benefits realisation plans, ensuring evaluation is embedded from project inception rather than retrospectively applied.

Analytics Innovation

• To champion and promote the use of modern statistical tools and techniques both within the information team and across the organisation to ensure that analytical reports developed aid decision-making and service improvement.
• Lead on and drive innovation in our analytics capabilities, explore potential solutions, and support the delivery of continuous improvement in this area.
• Horizon scan and regularly attend relevant forums and events which will showcase opportunities and test cases on data processing and analytics.
• Provide technical and analytical input into key strategic projects to develop and enhance data processing and data sharing both within the Trust and across the healthcare system.

Stakeholder and Business Engagement

• Develop trusted working relationships with clinical, operational, and transformation stakeholders, acting as the principal analytical partner throughout the lifecycle of transformation and improvement programmes.
• Develop robust project tracking and benefits realisation frameworks to monitor analytical delivery, ensuring stakeholders remain informed of progress, risks, dependencies, and agreed timescales throughout the project lifecycle.
• Develop and maintain a collaborative, customer-focused approach that ensures analytical outputs are proportionate, clearly understood, and aligned with stakeholder expectations and organisational priorities.
• Present complex analytical findings and recommendations clearly and succinctly using appropriate visualisation techniques, tailoring messages to both technical and non-technical audiences to support informed decision-making.
• Develop and lead a Trust-wide Analytics Community of Practice that promotes collaboration, knowledge sharing, and the adoption of modern analytical, evaluation, and data science techniques across services.
• Provide expert advice on evaluation methodology, statistical analysis, and the interpretation of findings to ensure robust and credible evidence informs transformation decisions.
• Promote the work of the data science and innovation function by routinely sharing outputs and learning of work undertaken, identifying lessons learnt, recommending improvements for future transformation programmes, and participating in the development of a regular newsletter.

Other Duties

The post holder, in discussion and agreement with the Director of Performance, Information and BI, may be required to actively be involved in projects across any of the Trust's areas of responsibility at a level appropriate to their job grade.

The duties listed in this document are not a definitive set of duties, and the exact nature of tasks will change as the organisation’s strategy and plans evolve. The duties listed above will be reviewed annually as part of the post holder’s appraisal, and revised duties will be agreed as part of this process.

Personal Responsibility

To fulfil the job responsibilities and the environment in which these responsibilities are carried out, the post holder is required to:

• Maintain precision and accuracy in delivering tasks.
• Take responsibility for the security and confidentiality of personal and sensitive information about the Trust and its staff, partners, and patients, through adherence to Information Policy and authorised use of smartcards and passwords.
• Participate in appraisal and continuous personal and professional development in accordance with Trust policies, procedures, and as required by relevant professional bodies.
• Use Trust policies to provide management to staff, acting promptly at times of comment and complaint to resolve the situation.
• Maintain and improve quality in all areas of work and practices in accordance with the Trust’s systems, standards, and guidelines, and national standards. This includes responsibilities as outlined in the Agenda for Change Knowledge and Skills framework on quality, and the Trust’s Clinical Governance and Risk Strategies.
• Ensure that all actions promote equality and diversity in accordance with Trusts policy and the legislation.
• Attend mandatory training in accordance with Trust Policies and any other relevant training that is