South London and Maudsley NHS Foundation Trust
Transformation Manager
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Role Overview
The post holder will play a key role in shaping and delivering organisation-wide transformation projects that improve outcomes for our service users and communities. The Trust’s Strategy & Transformation Team at South London & Maudsley NHS Foundation Trust works with operational and clinical leaders to design, deliver and embed transformational change that improves quality, safety, experience, outcomes and value. The post holder will work dynamically to lead, manage and deliver transformation projects across all directorates and corporate functions, translating strategic priorities into practical, measurable improvements.
We are expecting a high number of applicants for this role, so the application window may close early. We therefore recommend you submit your application ahead of the deadline to ensure you do not miss out.
Responsibilities
The main duties and responsibilities of the post holder will be to provide management and leadership across the following delivery areas:
- Design, deliver and embed transformational change and workstreams across the organisation into service-delivery
- Identify transformation opportunities, analysing complex situations and comparing a range of options to inform recommendations and next steps, working internally and externally with partners
- Convening stakeholders to identify shared challenges and undertake root-cause analysis across strategic and transformation agendas.
- Defining and benchmarking quantitative and qualitative measures for decision-making, benefits realisation and monitoring impact.
- Co-producing a clear and compelling case for change involving service users, carers, communities and key internal and external stakeholders.
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This will involve strong stakeholder engagement, programme and project management, analytical capability and change management skills to ensure sustainable adoption. The post holder will report to the Head of Change and Transformation while working closely with directorate leadership teams and corporate functions to ensure alignment with the Trust strategy and transformation portfolio. The post holder will engage with Operational Directors, Clinical Directors, Heads of Nursing and Quality, service users and carers and the broader operational and clinical workforce, supporting co-production and inclusive change.
About Us
We provide the widest range of NHS mental health services in the UK and aim to be a leader in improving health and wellbeing – locally, nationally and globally.
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We serve a local population of 1.3 million people in south London, as well as specialist services for children and adults across the UK and beyond.
Each year we provide inpatient care for over 5,000 people, and treat more than 40,000 patients in the community in Lambeth, Southwark, Lewisham and Croydon.
Our Commitments
As a Trust, we are dedicated to delivering care according to our five key commitments:
- I will be caring, kind and polite
- I will be prompt and value your time
- I will take time to listen to you
- I will be honest and direct with you
- I will do what I say I am going to do
These commitments sit alongside our values: Kindness, Respect, Together. We have created a framework to set out the behaviours we want to see under each of these values and the behaviours that our service users and their carers should hold us accountable to.
Contact Information
For further details / informal visits contact:
Name: Eliza Wright
Job title: Head of Change and Transformation
Email address: Eliza.Wright@slam.nhs.uk
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