Notting Hill Genesis
Transformation Program Manager
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Transformation Programme Manager
Working hours: 35 hours per week
Contract type: Permanent
Salary range: £75,487 - £83,875 per annum
What you'll do
We're looking for an experienced Transformation Programme Manager to help deliver some of the most significant change initiatives across Notting Hill Genesis. Working within our Strategic Planning & Transformation team, you'll lead the delivery of complex transformation programmes and projects, ensuring they achieve their intended outcomes and deliver lasting value for our residents, colleagues, and organisation.
As our Transformation Programme Manager, you'll work in partnership with business leaders and stakeholders to translate strategic ambitions into real improvements through enhanced systems, streamlined processes, and improved customer experiences. You'll lead cross-organisational teams through complex change, driving delivery while ensuring colleagues successfully adopt and embed new ways of working.
How you'll do it
- Leading and driving the successful delivery of transformation programmes and projects, ensuring that these achieve the expected outcomes, are delivered on time, on budget, and to required quality standards.
- Developing highly effective relationships with key stakeholders, influencing and negotiating when needed to remove blockers and achieve the desired outcomes.
- Taking a holistic approach to transformation, developing achievable plans including people, process, and technology change.
- Ensuring all aspects of the change are planned, managed, and communicated effectively, ensuring colleagues understand, adopt, and embed new ways of working with those impacted, at all levels, working closely with assigned change managers.
- Developing dependency maps to take into account other transformational and change projects on the portfolio and using them to navigate scheduling issues and blockers.
- Developing and maintaining accurate cost estimates to support business cases and manage budgets with the Sponsor.
- Identifying, assessing, and managing programme and project risks with clear ownership and escalation routes.
- Using NHG programme and change management methodologies and templates, contributing to continuous improvement of NHG processes and tools.
- Ensuring strong governance through reporting, documentation updates, and board reporting.
- Proactively and effectively managing scope, stakeholder expectations, and business priorities, using change control when required.
- Matrix managing resources from across the business and suppliers, setting SMART objectives, and addressing performance where required in collaboration with line managers.
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The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
Essential:
- Experience leading large-scale organisational transformation programmes within a complex and highly regulated operating environment.
- Significant experience (5+ years) and a proven track record gained delivering complex transformational change within large organisations (people, process, and technology).
- Programme management qualification such as MSP, PRINCE2 Practitioner, or equivalent.
- Commercially astute, having experience of building the case for transformational change and implementing it successfully.
- A strong track record of implementing embedding change in organisations through structured change management methodologies such as ADKAR.
- Strong proven track record of effective Programme Governance.
- Good knowledge of different delivery methodologies (Agile, Waterfall, DSDM, etc.) and their appropriate usage and application.
- Strong stakeholder management skills (including C-suite) with ability to influence, negotiate, and achieve outcomes through others.
- Experience procuring, onboarding, and managing vendors and partners, including contract negotiation.
Desirable:
- Educated to degree level or equivalent.
- Experience working within housing, property, or customer-focused organisations.
What's in it for you?
Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply).
- Generous pension scheme.
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply).
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan.
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest-free loans - season ticket loan, tenancy deposit loan, and training loan.
- Cycle to work scheme.
- Life Assurance x 4 annual salary.
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All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is Thursday 10th September.
Step 2: Successful candidates will be asked to a screening interview with the Talent team.
Step 3: Successful candidates will be invited to interview/assessment w/c 21st September.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
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