Wiltshire Council
Transforming Adult Social Care Service Delivery Lead
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Salary: £64,844 - £68,987 per annum
Hours per week: 37 hours
Temporary/Fixed term: 12 months
Interview date: To be confirmed upon shortlisting
About the Role
We are looking for a Transforming Adult Social Care Service Delivery Lead. This role will play a key part in supporting the design, delivery, and ongoing improvement of new Adult Social Care service models. The post holder will work collaboratively across teams, ensuring new ways of working are effectively embedded and delivered, driving better outcomes for the people we support.
As Service Lead, you will play a pivotal role in shaping and improving Adult Social Care. You will foster strong partnership across services and drive improvements in quality, accessibility, and overall experience.
The post holder will provide expert advice and guidance to the Front Door Service. They will oversee key areas of improvements including:
- Enhancing Technology Enabled Care
- Strengthening staff training
- Building links with community and voluntary organisations
- Improving CRM systems and workflows
- Developing the digital front door to support self-referrals
These priorities will continue to evolve over time.
Requirements
The successful candidate will need a professional qualification in health and social care. This could be a Level 5 qualification in Leadership and Management, the relevant qualification in Social Work or Occupational Therapy, or the ability to demonstrate relevant experience.
You will need to evidence experience of working at a Senior level within a complex organisation, with strong leadership qualities, project management experience, a positive approach to collaboration, and an ability to deliver against deadlines.
Why Us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.
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Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported, and able to do their best. We do not tolerate discrimination, bullying, or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect, guided by our vision and Our Identity.
Contact Details
Daniel Wilkins, Head of Transformation & Quality, at Daniel.Wilkins@wiltshire.gov.uk
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application Criteria
Please download and read the role description and person specification here carefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
We are firmly committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
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Application Process
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
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