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Job Description
- 10+ years of IT experience with strong Transition/Service Delivery experience
- Experience managing large-scale IT transitions into managed services/BAU
- Strong ITIL/ITSM, SLA/KPI and governance knowledge
- Excellent client and senior stakeholder management skills
- Experience coordinating multiple technical teams/workstreams
- London-based with hybrid/client-site working as required
- ITIL / PMP / PRINCE2 certification desirable
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Skills
IT Transition Management
Service Delivery
ITIL
ITSM
SLA Management
KPI Management
Governance
Stakeholder Management
Technical Team Coordination
Project Management
Location