Intec Business Colleges
Transport Admin Apprentice
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Summary
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Ready for a change? Looking for a role that you can develop into? How would you like to work for a company that can accelerate your career? We are looking for someone like you. We’re currently recruiting for Transport Administrator Apprentice based at our customer site in Ilkeston, Derbyshire for our transport operations.
Training Course
Traffic Operator
Hours
- Monday – Friday - 7:30am-3:30pm or 8:00am-4:00pm
- 37.5 hours a week
Start Date
TBC
Duration
15 Months
Positions Available
1
Job Description
- Accurate data entry and maintenance of transport management systems.
- Liaising with customers regarding delivery schedules, delivery updates, and service enquiries.
- Communicating with hauliers, drivers, and third-party delivery networks to coordinate collections and deliveries.
- Monitoring daily transport operations and tracking shipments through to completion.
- Proactively notifying customers of delivery dates, times, and any delays.
- Investigating delivery failures, service issues, and customer complaints, ensuring corrective actions are taken where required.
- Uploading, retrieving, and tracing Proof of Delivery (POD) documentation.
- Preparing and issuing loader packs, manifests, and delivery paperwork.
- Creating and issuing delivery labels and shipping documentation.
- Booking deliveries across multiple carrier and pallet network systems.
- Maintaining accurate records of deliveries, collections, and transport activity.
- Escalating operational issues and delays to the relevant stakeholders.
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Where You’ll Work
Saint Gobain C O XPO Logistics, Cat and Fiddle Lane West Hallam, Ilkeston, DE7 6HD
College or Training Organisation
INTEC BUSINESS COLLEGES LIMITED
Your Training Course
Traffic Operator
Equal to Level 2 (GCSE)
Requirements
Desired Qualifications
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- GCSE English (Grade A*-C / 4-9) desirable
- GCSE Maths (Grade A* - C / 9 - 4) desirable
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Logical
- Team working
- Initiative
- Good knowledge of UK Geography
Other Requirements
- Essential skills required: Good knowledge of UK Geography. Experience in using computer software systems. Successful track record in communication and building relationships with customers. Experience in a challenging Customer Service environment.
What You Need to Succeed at XPO
- An interest in office-based work and the transport industry
- Good attention to detail and organisational skills
- Confidence using basic IT systems
- Strong communication skills, both written and verbal
- A willingness to learn and develop within the role
Location, public transport may be limited. Own car / transport would be beneficial
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