GBA Logistics
Transport co-ordinator (days)
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We're Hiring! Transport Operations Co-ordinator at GBA Logistics
Location: Warrington | Full-time, working a rolling 4 on 4 off shift pattern, 07:00 - 19:00
Salary: £28,500 - £30,633
Are you passionate about delivering excellence every step of the way? If so, we want you.
The Role
As our new Transport Operations Co-ordinator, you'll play a vital role in delivering the daily transport plan, ensuring drivers, vehicles, routes, and workloads are coordinated efficiently to meet customer service levels and contractual requirements. You'll monitor live transport operations throughout the day, resolve issues in real time, maintain accurate updates across transport systems, and act as a key point of contact for customers, drivers, and internal teams. With a strong focus on compliance, safety, communication, and continuous improvement, you'll help keep our operation running smoothly and support effective communication and handovers across shifts.
What We Offer
- Holiday loyalty scheme
- Learning & development support
- Inclusive culture with employee resource groups
- Flexibility: [Remote options, working hours]
- Company Health Care Scheme
- Enhanced Maternity & Paternity Package
- Sick Pay Scheme
- Bike2Work Scheme
Key Responsibilities For Transport Operations Co-ordinator
- Deliver the daily transport plan, ensuring operational efficiency, service levels, and contractual requirements are achieved.
- Dispatch drivers with the appropriate vehicles, routes, and workloads, making real-time adjustments to optimise performance.
- Monitor live transport operations throughout the shift, proactively resolving issues to maintain fleet utilisation and on-time delivery.
- Act as a key point of contact for customers, drivers, and internal teams, providing timely updates and professional communication.
- Ensure full compliance with Drivers' Hours Regulations, the Working Time Directive, Operator Licence requirements, company policies, and health and safety procedures.
- Conduct driver briefings and debriefings, complete audits, and support initial incident and accident investigations, escalating where required.
- Maintain accurate, real-time updates within the Transport Management System, vehicle tracking platforms, and other operational systems.
- Support drivers with route diversions, access restrictions, breakdowns, delays, and other operational challenges.
- Liaise with warehouse, planning, customer service, and operations teams to ensure continuity of service and effective handovers.
- Identify opportunities to improve operational performance, reduce costs, and enhance customer service.
- Complete transport documentation, compliance records, and operational reports accurately and within required timescales.
- Promote a positive safety culture and support the training, coaching, and development of drivers by reinforcing company standards and best practices.
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About You
We're looking for someone who brings:
- Strong transport operations knowledge, ideally within logistics, distribution, or a fast-paced transport environment.
- Excellent communication skills, with the ability to liaise confidently with drivers, customers, and internal teams.
- Good organisational and problem-solving skills, with the ability to make effective decisions under pressure.
- Strong attention to detail when maintaining records, updating systems, and completing compliance documentation.
- Understanding of transport compliance, including Drivers' Hours Regulations, Working Time Directive, and health and safety requirements.
- Confident using transport management systems, vehicle tracking platforms, and Microsoft Office applications.
- A proactive and flexible approach, with the ability to support operational changes and maintain service levels throughout the shift.
- A positive team-focused attitude, with a commitment to safety, customer service, and continuous improvement.
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About Us
GBA Logistics is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction every step of the way. We're committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.
We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.
Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via recruit@gbalogistics.com
Please note that due to the high volume of applications, we may not be able to respond to everyone individually. However, if you would like feedback on your application, feel free to reach out to us directly.
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