dnata
Transport Manager
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Department: Service Delivery
Location: Belfast
Description
Who are we?
Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.
The Role
Our Transport Manager will pro-actively manage the daily operation, with responsibility for the delivery of safety cost, quality, compliance and people KPIs – in line with company, legal and airline standards. To be actively involved and maintain an effective and productive team which focuses achievement on results and develops and sustains effective customer relationships.
Key Responsibilities
Transport Operations
- Manage the day-to-day operation of the HGV fleet and transport department.
- Plan and coordinate vehicle and driver schedules to meet customer requirements.
- Ensure vehicles and drivers are allocated efficiently and effectively.
- Monitor vehicle utilisation, mileage, fuel consumption and operating costs.
- Deal promptly with operational issues, breakdowns, delays and customer requirements.
- Work closely with customers, suppliers, drivers and senior management.
- Identify opportunities to improve operational efficiency and reduce unnecessary costs.
Compliance & Operator Licence
- Maintain full compliance with the company's Operator Licence undertakings.
- Ensure drivers comply with UK drivers' hours, working time and tachograph legislation.
- Maintain accurate records relating to drivers, vehicles, maintenance and compliance.
- Ensure regular driver licence checks and relevant entitlement checks are completed.
- Monitor and manage driver infringements, taking appropriate corrective action where required.
- Ensure vehicle inspections, safety checks and defect reporting procedures are properly managed.
- Liaise with external maintenance providers and ensure vehicles are maintained to the required standard.
- Prepare for and assist with DVSA, Traffic Commissioner and other regulatory inspections.
- Ensure company policies and procedures are implemented and consistently followed.
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Driver Management
- Recruit, onboard and manage HGV drivers where required.
- Conduct regular driver meetings, briefings and performance reviews
- Promote a strong safety culture throughout the transport operation.
- Ensure drivers receive appropriate training, including relevant CPC and operational training.
- Manage attendance, performance, conduct and disciplinary matters in conjunction with senior management/HR.
- Provide drivers with clear instructions and support to ensure operational and legal requirements are met.
Fleet Management
- Oversee the condition, availability and presentation of the HGV fleet
- Ensure planned preventative maintenance and statutory inspections are completed on time.
- Monitor MOTs, PMI inspections, repairs, defects and vehicle downtime.
- Ensure daily defect reporting and vehicle safety-check procedures are followed.
- Maintain accurate fleet records and ensure documentation is readily available for inspection.
Health & Safety
- Ensure transport operations are carried out in accordance with company health and safety policies.
- Carry out and review relevant risk assessments and safe systems of work.
- Investigate accidents, incidents and near misses and implement corrective actions.
- Promote safe driving and vehicle operating standards across the business.
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Skills, Knowledge and Expertise
- Tacho and Working Time directive regulation knowledge
- Level 4 qualification i.e. A Level or equivalent experience
- GCSE English and Maths grade C/4 or above
- CPC Knowledge
- Demonstrable evidence of people management experience, e.g. dealing with performance issues, holidays, rosters and absence management
- Experience in a fast-moving and changing shop floor environment such as manufacturing, logistics, or FMCG
- Problem solving skills.
- Experience within the transport sector or logistics.
- Stakeholder management.
- Computer literate - Microsoft Outlook, Word and Excel
- Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management
- An understanding of cost and control management
- Attention to detail and accuracy
- Good organisation skills and flexibility
Benefits
What's in it for you?
- An opportunity to be part of the Emirates global family.
- Free breakfast, lunch and dinner on site
- Free tea and coffee
- Simply health Plan
- Refer a Friend Scheme
- Discounted gym membership at over 2000 gyms nationwide
- Cycle to Work Scheme
- Opportunity to enhance your learning through our inhouse apprenticeship programme
If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible.
dnata Catering UK is committed to protecting your personal data. Any information you provide during the recruitment process will be processed in accordance with our Privacy Notice and used solely for recruitment purposes. Your data will be held securely and retained only for as long as necessary in line with our data retention policy.
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