Operational Improvement and Automation

• Lead and deliver operational improvement projects, identifying inefficiencies and implementing practical solutions.
• Document processes and build scalable standard operating procedures as the business grows.
• Define, track, and report on operational KPIs, using data to guide continuous improvement.
• Work with the Transport Manager to evaluate and implement transport management software and related technologies.
• Drive the adoption of automation tools and digital systems to streamline scheduling, reporting, and communication.

Growth and New Markets

• Support the business in preparing for significant volume growth, ensuring operational infrastructure, people, and processes scale accordingly.
• Contribute to the company's strategy for entering new markets, providing operational insight and feasibility input.
• Identify partnership, subcontractor, and capacity opportunities that support growth ambitions.
• Help build the operational systems, management capacity, and ways of working needed to support a larger, multi-site, and increasingly international operation.
• Support the preparation of quotes and tenders, and help build strong, lasting relationships with clients.
• Represent the company professionally with clients and external stakeholders.

Person Specification

Essential

• Proven experience in the transportation and haulage industry, with a solid understanding of how fleet and driver operations work at scale.
• Strong people management skills, with a track record of leading and developing operational teams.
• Thorough knowledge of UK transport legislation, including drivers' hours rules, the Working Time Directive, and roadworthiness obligations.
• Hands-on experience of operating under an Operator's Licence and maintaining its undertakings and compliance systems, ideally including a Standard International licence and cross-border European operations.
• Strong working knowledge of health and safety in a transport environment, with a track record of owning H&S standards, risk assessments, and incident investigations.
• Holds the CPC (Certificate of Professional Competence) in Road Haulage, covering both national and international operations.
• Excellent geographic knowledge of the UK, with the ability to plan and optimise complex multi-point routing.
• Demonstrable experience leading or contributing to operational improvement projects.
• Proven project management experience, with the ability to plan, run, and deliver projects on time and to a defined scope alongside day-to-day operational responsibilities.
• Demonstrable experience using and implementing automation, digital tools, and transport technology to improve operational efficiency and reporting.
• Strong communication skills that are clear, direct, and credible with drivers, management, and clients alike.
• A collaborative team player who quickly builds trusted, productive working relationships across the operation and the management team.
• Calm, measured, and credible under pressure, with the judgement to make sound decisions in a fast-moving environment.
• Able to introduce new systems and ways of working in a considered way that brings colleagues with them.
• Highly organised, with the ability to manage competing priorities in a fast-paced, time-critical environment.
• Ability and willingness to provide professional references upon request.
• Willingness to work some weekends and provide out-of-hours on-call cover as part of a shared rota.
• Right to work in the UK, and willingness to undergo a Disclosure and Barring Service (DBS) check.

Desirable

• Holds a current HGV Class 1 (Category C+E) driving licence.
• Educated to degree level, or holding an equivalent professional qualification, ideally in logistics, supply chain, business, or a related discipline (not essential, but an advantage).
• Experience with transport management systems or fleet software.
• A formal health and safety qualification, such as IOSH Managing Safely or NEBOSH.
• A recognised project management qualification, such as PRINCE2, APM, or PMP.
• Exposure to operational budgeting, cost control, or tender preparation.
• Background in entertainment, events, or specialist haulage.
• Experience of working with companies in a period of significant growth or transformation.
• Familiarity with new market entry, tendering, or business development processes.

What We Offer

• A genuinely significant role within a growing, specialist transport business.
• The opportunity to shape how the company operates today and in the future.
• A collaborative, experienced management team and a strong, professional driver workforce.
• Competitive salary commensurate with experience.
• Career development opportunities as the business expands into new markets.

Equal Opportunities

Paul Mathew Transport Limited is an equal opportunities employer. We are committed to treating all applicants and employees fairly, and to providing a workplace free from discrimination on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All appointments are made on merit, based on the skills and experience each candidate brings to the role.

References

Two professional references will be required prior to any offer of employment being confirmed. At least one reference should be from a recent direct line manager or employer within the transport or haulage industry.

Right to Work and Background Checks

All successful candidates will be required to provide evidence of their right to work in the UK and to complete a Disclosure and Barring Service (DBS) check prior to any offer of employment being confirmed.

How to Apply

To apply for this role, please submit your CV and a brief covering letter outlining your relevant experience and why you are interested in joining Paul Mathew Transport. Applications should be sent to jobs@paulmathew.com.