The Transport Warehouse Operations Supervisor Level 3 (Transport Route) Apprenticeship

The Transport Warehouse Operations Supervisor Level 3 (Transport Route) apprenticeship develops skilled transport managers to lead safe, efficient and compliant operations. Including the Transport Manager CPC, it builds expertise in transport legislation, team leadership, operational performance, risk management and customer service.

Most of your apprenticeship is spent working.

You’ll learn on the job by getting hands-on experience.

What you'll do at work

You'll work alongside experienced members of the Transport Team, learning how a commercial vehicle fleet is actually run behind the scenes.

Day to day, you'll get hands-on with the trucks and haulage side of the business - helping plan maintenance and MOTs for HGVs, understanding how vehicles are kept safe and roadworthy, and learning how driver hours, tachographs, and paperwork all keep the fleet legally on the road.

You'll also start to understand how loads are planned, how routes and driver schedules come together, and what it takes to keep a haulage operation running smoothly and compliantly.

You don't need any experience - that's what the apprenticeship is for. Alongside your on-the-job training, you'll work towards a recognised Level 3 qualification, plus the Transport Manager CPC (a qualification that normally costs a lot of money but is fully paid for as part of this role). By the end, you'll have real hands-on experience in the haulage industry and a professional qualification that can lead into a career as a Transport Manager.

Where you'll work

Stopgate Lane
Simonswood
Liverpool
L33 4YA

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
TRS TRAINING LIMITED

Training course
Transport and warehouse operations supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
• Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
• Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
• Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
• Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
• Carry out disciplinary and manage grievances as per organisational guidelines
• Lead team and departmental communications and meetings
• Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
• use IT equipment and systems for the role such as telematics or warehouse management systems
• plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
• ensure the security of the transport, warehouse and goods in line with organisational policies
• communicate with internal and external customers using various communication methods
• identify and propose innovative business improvements
• schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
• Oversee and review fuel costs and deal with issues when they occur
• Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
• Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
• Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
• Supervise loading to ensure correct procedures are used
• Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
• lead and review the process for returned, damaged goods, customer bespoke and direct orders
• Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
• Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
• Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
• Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
• Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
• Carry out disciplinary and manage grievances as per organisational guidelines
• Lead team and departmental communications and meetings
• Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
• use IT equipment and systems for the role such as telematics or warehouse management systems
• plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
• ensure the security of the transport, warehouse and goods in line with organisational policies
• communicate with internal and external customers using various communication methods
• identify and propose innovative business improvements