Jobs.co.uk
Transport Planner
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About The Role
The Transport Planner position in Stoke-on-Trent, offered by Pertemps on behalf of their client, involves coordinating daily vehicle operations for general haulage and consolidation services. This full-time role commands a salary between £32,000 and £35,000 per annum. Responsibilities include constructing efficient delivery and collection schedules, maximising load consolidation, and ensuring full compliance with transport legislation. The successful candidate will apply local geographical knowledge to refine routes, manage driver utilisation, and dispatch crews with precise instructions each morning. Strong organisational abilities and familiarity with distribution planning are essential for this permanent vacancy, which focuses on balancing operational effectiveness with profitability.
Our client in the Stoke-on-Trent area are looking for a Transport Planner, responsible for effectively planning, coordinating, and managing the distributions daily vehicle operations across general haulage and consolidation services.
Key Responsibilities
Transport Planning & Operations
- Create and manage daily transport plans for HGV fleet, ensuring efficient vehicle and driver utilisation.
- Plan cost-effective delivery and collection schedules while maintaining compliance with transport legislation.
- Maximise profitability through effective load consolidation across multiple customer requirements.
- Utilise local geographical knowledge to optimise routes and improve operational efficiency.
- Depart all drivers each morning with complete and accurate route plans and instructions.
- Prepare and produce vehicle manifests, load manifests, and associated customer documentation.
- Ensure priority loading lists and operational handovers are printed and communicated appropriately.
- Monitor transport operations throughout the day and adjust plans as required to meet service commitments.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Driver & Fleet Coordination
- Liaise closely with drivers regarding daily schedules, operational challenges, and customer requirements.
- Identify recurring route issues through driver feedback and incorporate local knowledge into future planning.
- Manage driver availability issues, including:
- Driver absences
- Non-attendance
- Vehicle defects
- Vehicle breakdowns
- Last-minute operational changes
- Source agency driver covers when required.
- Re-plan deliveries and collections quickly in response to operational disruptions.
- Assist with driver debrief processes and related administrative duties.
Customer Service & Communication
- Provide proactive communication to customers regarding:
- Delivery progress
- Collection status
- Estimated times of arrival (ETAs)
- Service disruptions
- Delivery exceptions
- Handle customer concerns, escalations, and service-related enquiries professionally and efficiently.
- Respond to incoming messages and queries through Contrado and other communication systems.
- Ensure all incoming customer and operational telephone calls are managed promptly and effectively.
Systems & Administration
- Utilise Transport Management Systems (TMS), including Haultech and Contrado, to:
- Plan routes
- Allocate vehicles and drivers
- Record operational data
- Maintain accurate transport records
- Update Contrado and Haultech with relevant notes and operational information.
- Ensure redelivery and return jobs are entered accurately, including correct delivery dates and customer information.
- Maintain accurate documentation and records in line with company procedures.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Compliance & Performance
- Ensure compliance with all applicable legislation, including:
- Driver Hours Regulations
- Tachograph Regulations
- Working Time Directive
- Vehicle weight restrictions
- Road transport compliance requirements
- Monitor and support vehicle maintenance scheduling requirements.
- Track and analyse key operational KPIs, including:
- On-time delivery performance
- Vehicle utilisation
- Fuel efficiency
- Cost per mile
- Identify trends and opportunities for operational improvements and cost reduction.
Team Collaboration
- Work collaboratively with:
- General Haulage Planning Team
- Palletline Planning Team
- Warehouse Operations
- Customer Service Department
- Transport Management
- Identify periods of excess volume and support effective resource planning through vehicle allocation and subcontractor utilisation when necessary.
- Develop skills across both General Haulage and Palletline operations to provide wider team support and operational resilience.
- Support colleagues across planning functions during periods of absence, holiday cover, or increased workload.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills