DHL Global Forwarding
Transport Planner (Shifts)

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Shift Based (12 hour shifts: 4 days on, 4 days off)
Who is DHL Global Forwarding?
DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.
You name it, we’ve shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well-known global sporting series, movie franchises and music tours.
Our people are at the heart of what we do, and we’re committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder (CIF).
Our Values
Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork.
We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.
In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.
Role
Role Overview
As a Transport Planner, you’ll be responsible for ensuring all daily collections and delivery requirements are met, successfully communicate with all departments on operational issues, support the department in making sure all legal compliances are adhered to.
Key Responsibilities:
- An experienced person with the capability to plan & manage vehicles for Import collections and Export deliveries from Heathrow.
- Arrange ADHOC temperature-controlled collections under GDP compliance.
- Ability to adapt and embrace change while keeping calm in a pressured time driven environment.
- Needs to be familiar with DVSA, WTD, and UK legislation.
- To work as part of the transport team.
- To be flexible with working times and days, to be part of a shift operation.
- Needs to be able to communicate effectively at all levels, with a history of dealing with both internal and external customers.
- Proven history in freight forwarding with the ability to demonstrate their forward-thinking attitude and how to compel others to follow the same.
- Will be compliant in all DHL Global Forwarding processes and procedures.
- Needs to be a good problem solver and enjoy the challenge.
- Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption.
- Contribute to the First Choice continuous improvement program.
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Skills and Experience:
- Minimum of 3 years experience in scheduling preferred.
- Good understanding of LHR and the GHA’s that service the A/lines and their handling requirements.
- Must have a full understanding Aviation Security regulation and ensuring compliance at all times.
- Good knowledge of the air freight industry previous experience preferred.
- Clear communication skills (written and verbal).
- Responsible for all aspects of Health & Safety in the workplace as well as monitoring and enforcing all safe systems of work for drivers to follow.
- Highly Motivated with the ability to multitask.
- IT Generalist knowledge – Ideally with previous experience working with Transport Management systems and confident using MS office programs including Outlook, Excel and word.
- Attention to detail, customer service, administration, and financial awareness.
- 5 Year checkable work history.
Benefits:
- A competitive salary.
- Generous holiday entitlement.
- Pension scheme which includes life assurance.
- Access to professional employee assistance and wellbeing programme.
- A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts.
- Training and Development opportunities with a strong focus on internal promotion.


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HOURS/SHIFT PATTERN:
Shift Based (12 hour shifts: 4 days on, 4 days off)
REPORTS TO:
Transport Manager
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.
What’s Next?
If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.
Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.
We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
By submitting your application, you agree that DGF UK will process your personal data for the purpose of recruitment and selection. We handle all data in accordance with the UK GDPR and Data Protection Act 2018. To understand what information we collect, how we use it, and your rights, please read our full Privacy Policy.
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