Kuehne+Nagel
Transport Shift Manager
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Transport Shift Manager
The Transport Shift Manager will have the ability to co-ordinate the planning effort required to fulfil the daily national collection and delivery requirement for approximately 2000 consignments. There is a high level of complexity with interlocking and overlapping delivery footprints which the jobholder must understand in order to deliver a 98% service level at best cost to the business.
Role Overview
The Transport Shift Manager is a key leadership role. They should lead by example and have the capacity to contribute to driving and shaping the culture and approach of the Transport Department on a daily basis.
Key Responsibilities
- Reporting to the Transport Manager, you will be responsible for the day-to-day planning, execution, and financial reporting of the Road Logistics domestic C&D operation.
- Build and maintain a highly efficient, competent, and committed 24/7 Transport team that works collaboratively with other Road Logistics departments.
- Ensure staff and drivers are competent, aware of company procedures, and trained on appropriate work instructions.
- Drive efficiency to optimize the number of drivers and vehicles required and lead by example to develop highly engaged teams.
- Continuously review processes to identify improvement opportunities.
- Line Manager Responsibility for a team of planners and operators.
- Deputise for the Transport Manager when required.
- Through a dedicated team of transport planners and operators, utilize the domestic network of Distribution Partners, Contractors, and Owned Fleet assets to plan and execute daily collection and delivery activities for the Road Logistics business.
- Manage attendance to maintain proper staffing levels and appropriate skill levels in the department at all times.
- Management of dangerous goods within the KN Dangerous Goods procedures and working instructions.
- Commend or reprimand employees as appropriate and deal with disciplinary hearings at the written warning level.
- Investigate and report on complaints and non-conformances for the Transport Manager. Implementation of corrective actions.
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How You Create Impact
- Ensure that staff and drivers are competent, aware of company procedures, and trained on appropriate work instructions.
- Drive efficiency to optimize the number of drivers and vehicles required and lead by example to develop highly engaged teams.
- Continuously review processes to identify improvement opportunities.
- Line Manager Responsibility for a team of planners and operators.
- Deputise for the Transport Manager when required.
- Through a dedicated team of transport planners and operators, utilize the domestic network of Distribution Partners, Contractors, and Owned Fleet assets to plan and execute daily collection and delivery activities for the Road Logistics business.
- Manage attendance to maintain proper staffing levels and appropriate skill levels in the department at all times.
- Management of dangerous goods within the KN Dangerous Goods procedures and working instructions.
- Commend or reprimand employees as appropriate and deal with disciplinary hearings at the written warning level.
- Investigate and report on complaints and non-conformances for the Transport Manager. Implementation of corrective actions.
What We Would Like You to Bring
- CPC Holder National and International (Desirable but must achieve within 12 months of taking role).
- People management experience with a track record of driving good behaviors and cultures within a team. Experience of managing operations and people through change (Essential).
- Experience of running a collection and delivery transport operation in a demanding, fast-paced, and customer-centric environment.
- Transport Finance awareness.
- An excellent level of IT literacy.
- NVQ Level 3 Management Qualification (Desirable).
- IOSH Managing Safety – (Desirable but must achieve within 12 months of taking role).
- Driving Licence.
- Leadership, motivational, and influencing skills to achieve results.
- Organisational skills and strong interpersonal skills.
- Good written and verbal communication style with a team ethic and customer-focused attitude.
- Understand the cost drivers in a transport operation and commercial awareness.
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What's in it for You
- Competitive pay rates and superb training opportunities.
- Great working environment where you will be respected and valued.
- Genuine opportunities to progress and develop.
- 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme.
- A tailored personal development and training programme.
- Trusted and empowered to deliver and be your best.
- Enhanced Maternity/Paternity Leave.
- Cycle to work scheme.
- Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more).
- Refer a friend scheme.
- Health Cash plans will be also available to you. The easy-to-use plan provides you with a range of valuable cash benefits and services and gives you money back towards the cost of your routine healthcare, up to set limits, helping you to budget for essential health costs such as optical, dental, and therapy treatments.
As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise, and value service leavers bring to our organization.
About Us
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions, or support our local communities, your career will contribute to more than you can imagine.
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