Transport Support Worker - Rotherham

DIGNITY AT WORK

To show, at all times, a personal commitment to looked after children, vulnerable adults, and treating all young people/vulnerable adults and colleagues in a fair and respectful way, which gives positive regard to people’s differences and individuality (for example, gender, gender identity, nationality or ethnic origin, disability, religion or belief, sexual orientation, age). Assists in ensuring equal access to services and employment opportunities for everyone and promotes the VCare24 Equal Opportunities Policy.

PURPOSE

To provide a safe and secure transport service for vulnerable adults and children in a dignified manner. VCare24 offers a bespoke service to our clients to meet each individual’s requirements. Our Secure transport service operates 24 hours a day, 7 days a week, 365 days a year and operates nationwide.

Principal Accountabilities

PLEASE NOTE DECISION MAKING MUST BE INCLUDED WITHIN THE PRINCIPAL ACCOUNTABILITIES

• To promote and safeguard the welfare of young people and/or vulnerable adults.
• STATUTORY OBLIGATIONS: As per statutory requirements as specified in the CQC Regulations, Quality Standards and Health and Social Care Act 2008, OFSTED, Mental Health Act 1983, and Mental Capacity Act 2005.
• Must comply and follow VCare24’s Policies and Procedures at all times.
• Must understand, record, and utilize the computerized and manual filing systems. E.g., Halo, Microsoft.
• You must be available for transport duties in accordance with your assigned shift pattern. We operate two distinct rotas:
  • 2-on, 3-off shift pattern - Staff on this rota must reside within 30 minutes of their designated place of work to ensure availability when scheduled.
  • 4-day, 10-hour shift pattern - This rota involves working four 10-hour days per week, with varying start and end times that rotate weekly.
• Provide a safe and dignified transport service to all individuals in need of conveyance. Our service includes:
  • Transporting of patients under the Mental Health Act 1983.
  • Placement transfers/supervised contacts.
  • Transport of young people with a high risk of absconding/violent or aggressive behavior.
  • Court appearances.
  • Transport of informal patients.
  • Transport of Dementia and older patients.
• Provides accurate information and assists in maintaining up to date, accurate, and quality data in order to provide feedback to clients.
• Ensure all vehicle safety checks are undertaken prior to conveyance and documented.
• To be aware of and participate in own personal development by attending and contributing to staff meetings, supervision sessions, training courses, and other departmental forums. To keep abreast of developments within the profession.
• Refers to line management/safeguarding officer upon any concerns, suspicions, evidence, or allegations in relation to child protection in accordance with Children and Vulnerable Adults Safeguarding Board guidelines to ensure the safety and welfare of the children and vulnerable adults.
• The postholder must be flexible to ensure the operational needs of VCare24 are met. This includes the undertaking of duties of a similar nature and responsibility as required, throughout the various workplaces within VCare24.
• Provides accurate information and assists in maintaining up to date, accurate, and quality data on the Clientbridge and Jot forms system with reference to case recording and all relevant information where appropriate.
• Maintain confidentiality within the workplace and ensure all sensitive information is correctly stored. E.g., locked cabinets, under password protection, security bags, etc.
• The Health and Safety at Work Act 1974 and associated legislation places responsibilities for health and safety on VCare24, as your employer, and on you as an employee of VCare24. In addition to the VCare24 overall duties, the postholder has personal responsibility for their own health and safety and that of other employees.