Americold Logistics, LLC.
Transportation Load Planner
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Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.
Here at Americold Whitchurch, we are now recruiting for a Transport Load Planner to support the efficient running of our transport operation.
Role Overview
As Transport Load Planner, you'll play a key role in supporting the planning and subcontracting activities across our UK transport network. Working closely with the Transport Operations Manager, planners, drivers, and subcontractors, you'll help ensure customer service levels are maintained while delivering cost-effective transport solutions.
What You'll Be Doing
- Coordinating subcontracted transport activity
- Building strong relationships with external haulage partners
- Supporting the creation of effective night plans
- Ensuring transport systems and operational data are kept up to date
- Providing regular administration support to the wider transport team
You'll work alongside planners to identify subcontracting requirements, source external support where required, and ensure margin targets and service expectations are achieved. You'll also support resource planning activities, including arranging agency drivers and helping the team respond to changing operational demands.
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Monitoring transport plans and identifying opportunities for improvement will be an important part of the role. You'll communicate effectively with both day and night operations, providing detailed handovers and ensuring key information is shared across teams.
Working collaboratively with Customer Services and other business functions, you'll help deliver a high-quality service to our customers while maintaining compliance with company procedures and operational standards.
Key Responsibilities
- Support the management of UK subcontractor activity and maintain positive relationships with external transport providers.
- Assist with sourcing subcontracted resource in line with operational requirements.
- Support the achievement of subcontractor margin targets and departmental KPIs.
- Create and maintain accurate night transport plans.
- Monitor and update transport plans in response to changing operational requirements.
- Arrange agency driver cover when required.
- Maintain accurate records across all transport systems and databases.
- Prepare reports and operational information as required by the Transport Management team.
- Provide clear and accurate shift handovers to support night operations.
- Monitor driver feedback and operational performance, escalating issues where appropriate.
- Support the identification of continuous improvement opportunities within the transport function.
- Collaborate closely with the Transport Team, Customer Services team, and wider business functions.
- Provide administrative and operational support across the department as required.
Working Hours
- Monday - Friday, 9am - 5:30pm with flexibility.
- 1 in 7 Saturdays required
- 1 in 3 Bank Holidays
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Essential Criteria
- Previous experience in a transport, logistics, planning, or administrative role would be advantageous.
- Good geographical knowledge of the UK.
- Strong communication skills, both written and verbal.
- Excellent attention to detail and organisational skills.
- Ability to work effectively in a fast-paced environment.
- Proactive and self-motivated approach to work.
- Customer-focused mindset with a positive, can-do attitude.
- Basic IT skills, including Microsoft Office applications.
- Willingness to learn transport planning systems and processes.
- Ability to work collaboratively as part of a team.
Americold is an Equal Opportunities Employer committed to diversity and inclusion. We consider all applicants based on their qualifications, regardless of gender, race, disability, age, or any other characteristic.
What We Offer
At Americold, we believe in taking care of our people. We offer benefits designed to support your health, financial well-being, and future. Our associates know what’s in it for them – opportunity, purpose and a values-driven culture. When you join Americold, you become part of a mission to help our customers feed the world.
U.S. Only: Americold offers a range of benefits, including medical/dental/vision insurance, STD/LTD coverage, 401(k) with Company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).
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