Kirker Holidays
Travel Administration / Operations Executive
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Travel Administration/ Operations Executive up to £28k plus extras
We have an exceptional opportunity for someone ideally with travel industry experience to join our friendly administration / operations team based in Central London.
Travel Operations Executive Job specification
- Efficiently executing administration tasks and processes within Kirker Holidays.
- Thoroughly checking all aspects of the invoice ensuring that every detail is correct.
- All communications to hotels and ground agents is requested and accurate.
- Making sure that all airline tickets have been booked correctly and correspond to the booking details.
- Liaise with the reservations team on errors and queries arising from the checking procedure.
- Writing and preparing the final travel itinerary of a client's holiday.
- Support the Kirker Concierge and book ‘Kirker Extras’ such as museum entrance tickets, walking tours etc.
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Support and cover for the Operations team including ensuring the contents of the Kirker wallets are produced and compiled in an accurate and timely manner.
- Running rail reports, reviewing content and booking rail tickets as appropriate.
- Entering Advanced Passenger Information (API) onto Darwin (our reservations system).
- Chasing and re-confirming hotel confirmations.
- Logging and dispatching of Brochure requests.
- Re-confirming hotel confirmations and liaising with hotels accordingly.
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Travel Operations Executive Personal skills
- Precision and attention to detail.
- Experience of Amadeus (or similar GDS) is preferred but not essential as training can be given.
- Strong organization skills.
- Highly motivated, enthusiastic and confident.
- Ability to multi-task, thrive under pressure and be a good team player.
- Excellent communication skills both verbal and written.
- Customer focused with the ability to immediately resolve any issues.
- Ability to manage time effectively in order to arrange workload and prioritize key tasks.
- Excellent travel knowledge would be ideal but not essential.
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