Concentrix
Travel Advisor for SAS with Danish (Relocation to Warsaw)
London
zł 11k/month
Posted about 18 hours ago
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Job Title
Travel Advisor for Nordic Premium Airline SAS with Danish
Job Description
Apply with Concentrix
Your Responsibilities:
- Be the 1st point of contact for premium travel inquiries of customers.
- Advise partners on flights, products, online services, payment methods, membership programs etc.
- Help in purchasing airline tickets and handling different payment methods.
- Support customers with travel difficulties.
- Assist passengers via calls /chat.
- Foster enduring relationships with customers for building trust.
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Our Requirements
- Fluent in written and spoken Danish (C1 level) and English (B2 level).
- Naturally helpful and collaborative spirit.
- Enthusiastic, patient, and open-minded.
- Active listener and able to communicate clearly and with ease.
- Sharp eye for accuracy and precision.
- Highly organized.
- Available to work from our office in Warsaw.
What We Offer
- Employee discounts on SAS fares.
- Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
- Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
- Embrace an international and diverse work environment that broadens your horizons.
- Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
- Work in a modern office located in the heart of Warsaw.
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Salary: 11 000 PLN gross/month
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Skills
Danish Fluency
English Fluency
Customer Service
Flight Booking
Communication Skills
Active Listening
Organization
Attention to Detail
Problem Solving
Location