VU School of Business and Economics for Professionals
Travel Assistant
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We’re Hiring: Travel Assistant
🕒 Employment Type: Full-Time
💼 Level: Entry-Level / Junior
We are seeking an organized, reliable, and customer-focused Travel Assistant to support travel planning, bookings, documentation, and day-to-day travel operations. This role is ideal for candidates who are interested in building a career in travel, tourism, hospitality, or travel administration.
🎯 Key Responsibilities
- Assist with arranging flights, hotels, transportation, tours, activities, and other travel services.
- Support Travel Consultants and Travel Coordinators with customer requests and travel arrangements.
- Research destinations, travel options, prices, schedules, and travel products.
- Prepare travel itineraries, quotations, booking confirmations, and travel documents.
- Assist with reservations, booking amendments, cancellations, and rebooking requests.
- Communicate with airlines, hotels, tour operators, travel agencies, and other suppliers.
- Maintain accurate customer, booking, itinerary, and supplier records.
- Monitor booking confirmations, travel schedules, and changes to travel arrangements.
- Assist customers with basic travel inquiries and provide information under the guidance of senior team members.
- Support visa, passport, insurance, and other travel documentation processes where applicable.
- Assist with travel-related administrative tasks, invoices, payments, and expense records.
- Help coordinate group travel, corporate trips, tours, events, and familiarization programs.
- Escalate complex customer or operational issues to the appropriate team member.
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✅ Requirements
- Previous experience in travel, tourism, hospitality, customer service, or administration is an advantage but not essential.
- Strong interest in travel and tourism.
- Good communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks, bookings, and deadlines accurately.
- Good computer skills and proficiency in Microsoft Office.
- Familiarity with online travel booking platforms or reservation systems is an advantage.
- Strong willingness to learn travel products, destinations, and booking procedures.
- Good problem-solving and teamwork skills.
- Professional, reliable, and customer-focused attitude.
- Willingness to work flexible hours, weekends, or public holidays when required.
- Diploma or Bachelor's degree in Tourism Management, Hospitality, Travel Management, Business Administration, or a related field is preferred.
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🌟 What We Offer
- Hands-on experience in travel planning, bookings, and tourism operations.
- Training in travel systems, reservations, destinations, and customer service.
- Mentorship from experienced Travel Consultants and Operations professionals.
- Exposure to airlines, hotels, tour operators, travel agencies, and tourism partners.
- Career progression into Travel Consultant, Travel Coordinator, Travel Operations Executive, Destination Specialist, or Tourism Executive roles.
- A supportive and dynamic working environment.
- Competitive compensation and benefits package.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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