West Yorkshire Combined Authority
Travel Centre Advisor
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Role details
We currently have a vacancy for a Travel Centre Advisor to join our brand-new Dewsbury Travel Centre.
Shift Pattern
- Monday 8:30 – 16:30
- Tuesday Rest Day
- Wednesday 8:30 – 16:30
- Thursday 8:30 – 16:30
- Friday 8:30 – 16:30
- Saturday 9:00 – 16:30
- Sunday Rest Day
Please note that this role is lone working.
As part of the continued commitment to enhancing customer experience, Dewsbury Travel Centre offers a modern and welcoming environment for both our staff and visitors. We are proud to be a key part of a network of seven travel centres across West Yorkshire, providing essential services to thousands of people every day.
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We are looking for a motivated and customer-focused individual to join our team as a Travel Centre Advisor. This is a hands-on, fast-paced role, where you will provide support for a diverse range of customers, ensuring their needs are met with a high level of customer service and care. You will tailor your communication methods when assisting residents to visiting tourists, ensuring that each customer has a positive experience. As Travel Centre Advisor, your key responsibilities will include selling and issuing prepaid tickets, passes, and permits, as well as offering advice on bus and rail services.
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