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Travel Consultant Assistant
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Travel Consultant Assistant
Location: United Kingdom
Job Type: Full-Time / Part-Time
Job Overview We are looking for an organised and customer-focused Travel Consultant Assistant to support travel consultants with day-to-day travel planning, customer enquiries, bookings, and administrative tasks.
This role is suitable for individuals who are passionate about travel and interested in developing a career in the travel and tourism industry. Previous travel industry experience is beneficial but not essential.
Key Responsibilities
- Assist travel consultants with researching and planning holidays, tours, and travel arrangements.
- Respond to customer enquiries and provide accurate information about travel options.
- Assist with flight, hotel, transport, and activity bookings.
- Prepare travel itineraries, quotations, and supporting documentation.
- Research destinations, travel products, accommodation, and activities.
- Update customer records, booking information, and travel documents.
- Assist with changes, cancellations, and other customer requests.
- Communicate with hotels, airlines, tour operators, and travel suppliers when required.
- Support the preparation of travel proposals and promotional materials.
- Monitor booking details, deadlines, and travel requirements.
- Maintain accurate records and ensure customer information is handled appropriately.
- Provide general administrative support to the travel consultancy team.
- Stay informed about travel destinations, products, and industry developments.
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Requirements
- Good communication and customer service skills.
- Strong organisational and administrative abilities.
- Good attention to detail and accuracy.
- Ability to manage multiple tasks and meet deadlines.
- Good computer and internet skills.
- Ability to research information efficiently.
- Friendly, professional, and customer-focused approach.
- Strong interest in travel and tourism.
- Previous experience in travel, tourism, hospitality, or customer service is advantageous but not essential.
- Entry-level candidates with relevant education or transferable skills are welcome to apply.
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