VH POLSKA
Travel Consultant Assistant
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Travel Consultant Assistant
Employment Type: Full-Time
Level: Entry-Level / Junior
We are seeking an organized, enthusiastic, and customer-focused Travel Consultant Assistant to support our travel consultants in planning and coordinating travel arrangements. This role is ideal for recent graduates or early-career professionals looking to build experience in travel sales, tourism, customer service, and travel operations.
🎯 Key Responsibilities
- Assist Travel Consultants with preparing travel itineraries, quotations, and customized travel packages.
- Research destinations, flights, hotels, tours, activities, and travel products based on customer requirements.
- Support flight, hotel, transportation, tour, and activity reservations.
- Assist with booking confirmations, amendments, cancellations, and documentation.
- Communicate with airlines, hotels, tour operators, travel suppliers, and other partners.
- Respond to customer inquiries and provide basic information about travel arrangements under the guidance of senior consultants.
- Maintain accurate customer profiles, booking records, itineraries, and travel documentation.
- Assist with preparing invoices, payment records, quotations, and sales documentation.
- Monitor booking status, travel schedules, and itinerary changes.
- Support customers and consultants in resolving routine booking or travel-related issues.
- Assist with promotional campaigns, travel packages, and seasonal offers.
- Maintain up-to-date knowledge of destinations, travel products, promotions, and industry developments.
- Provide administrative and operational support to the travel team.
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✅ Requirements
- Previous experience in travel, tourism, hospitality, customer service, sales, or administration is an advantage but not essential.
- Strong interest in travel, tourism, and destination planning.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple bookings, requests, and deadlines accurately.
- Customer-focused attitude with a willingness to learn.
- Basic knowledge of Microsoft Office, email, and online booking platforms.
- Familiarity with travel booking systems or GDS platforms is an advantage.
- Good problem-solving and coordination skills.
- Ability to work effectively as part of a team.
- Willingness to work flexible hours, weekends, or public holidays when required.
- Diploma or Bachelor's degree in Tourism Management, Hospitality, Travel Management, Business Administration, or a related field is preferred.
🌟 What We Offer
- Hands-on experience in travel consulting, tourism, and travel operations.
- Training in booking systems, destinations, travel products, and customer service.
- Mentorship from experienced Travel Consultants.
- Career progression into Travel Consultant, Senior Travel Consultant, Travel Coordinator, or Travel Operations Executive roles.
- Exposure to airlines, hotels, tour operators, destinations, and international travel products.
- A supportive, dynamic, and customer-focused working environment.
- Competitive compensation and benefits package.
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Alternative Job Titles
- Travel Consultant Assistant
- Assistant Travel Consultant
- Junior Travel Consultant
- Travel Advisor Assistant
- Travel Sales Assistant
- Travel Operations Assistant
- Tourism Assistant
- Travel Coordinator Assistant
Recruitment Recommendation:
- Use Travel Consultant Assistant for a support-focused entry-level position.
- Use Junior Travel Consultant when the employee will handle customers and bookings with increasing independence.
- Use Travel Sales Assistant when the role is primarily focused on quotations, sales support, and customer follow-up.
- Use Travel Operations Assistant when the position focuses more on bookings, documentation, and logistics.
For LinkedIn, Indeed, and JobStreet, Travel Consultant Assistant is a suitable entry-level title for candidates seeking careers in travel consulting, tourism, travel sales, customer service, and travel operations.
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