Rockpool Recruitment
Travel Consultant - Music Industry
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Senior Travel Specialist (Music Industry) - London, UK or Remote UK
An exciting and rare opportunity has arisen for an experienced Senior Business Travel Specialist to join a leading travel management firm specialising in the music and entertainment industry. This role is perfect for someone with a passion for travel logistics and a keen understanding of the fast-paced demands of high-profile clients. If you have strong GDS expertise (Galileo essential) and thrive in a dynamic, high-pressure environment, this could be the perfect next step in your career.
What Will I Be Doing?
As a Senior Travel Specialist, you'll be responsible for managing travel for world-renowned artists and their teams. Your day-to-day tasks will include:
- Handling complex travel arrangements - including flights, accommodation, ground transport, and VIP services.
- Managing a portfolio of high-profile artists - ensuring their travel plans are seamless and stress-free.
- Using Galileo GDS - booking, modifying, and troubleshooting itineraries with expert precision.
- Building strong industry relationships - working closely with artists, management teams, and travel partners.
- Providing exceptional service - ensuring last-minute requests and itinerary changes are handled effortlessly.
- Mentoring junior team members - sharing knowledge and best practices in the industry.
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What Experience Do I Need?
- 3 - 4 years' experience in travel management / Business Travel, ideally experience handling high-profile entertainment / Music clients or Sports Clients
- Expertise in Galileo GDS, including complex booking modifications, reissues, and refunds.
- A proven track record in client management - delivering outstanding service to VIP customers.
- Strong problem-solving skills - the ability to stay calm and efficient under pressure.
- An eye for detail - ensuring all travel arrangements run smoothly.
- Excellent communication and interpersonal skills - to liaise confidently with artists, managers, and partners.
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What Else Do I Need to Know?
- This is a full-time hybrid role, based in London, with a mix of office and remote work although fully remote would be potentially be considered
- Excellent Salary
- Exclusive guestlist & ticket access to some of the biggest events in the world.
- 25 days holiday (increasing with tenure) plus your birthday off.
- Gym membership
If you're an experienced travel specialist who thrives in the fast-paced world of music and entertainment, this is your chance to work behind the scenes ensuring artists get where they need to be.
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