The Luxury Travel Book
Travel Designer
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Company Description
The Luxury Travel Book offers a curated portfolio of over 1,200 luxury villas, apartments, private estates, and island retreats across prime destinations worldwide. Since launching as a family business in 2012, the company has achieved global reach while maintaining a strong focus on personal service, meticulous property selection, and quality control. Guests benefit from tailored concierge support, including private chefs, butlers, luxury transport, wellness services, and professional childcare. Through an extensive network of trusted local partners, The Luxury Travel Book designs bespoke experiences such as safaris, sailing excursions, gourmet tours, and cultural events that reflect the character of each destination. The company is known for delivering authentic, high-end travel experiences supported by expert advice and inspiration shared via its travel journal.
About the Role
We're looking for a Travel Designer to join our Client Experience team. This is a client-facing role supporting our guests throughout their villa holidays — organising everything from private chefs and wine tours to boat charters and bespoke experiences, once they've booked through our sales team.
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You'll need to be highly organised, calm under pressure, and comfortable dealing with high-net-worth individuals and VIP clients who expect a seamless, luxury service.
Location & Working Pattern
- Based in our London Bridge office
- 2–3 days per week in the office, remainder working from home
- Up to 45 days per year working remotely available after passing probation
What You'll Be Doing
- Liaising with clients after booking to organise extra services and experiences for their trip
- Building detailed itineraries covering multiple activities and experiences throughout a stay
- Creating client Vamoos apps with property details, check-in information, and booked extras
- Liaising with suppliers across our destinations to arrange chefs, wine tours, boats, and other experiences
- Coordinating with property owners and managers on client arrivals and special requests
- Researching new local suppliers and experiences in our destinations
- Researching and keeping Vamoos updated with recommended sights, museums, restaurants, bars, and other points of interest
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What We're Looking For
- Experience in luxury travel planning or luxury villa rentals preferred
- Confident dealing with HNWIs, VIPs, and luxury travel agents
- Exceptional organisational skills and a great eye for detail
- Calm, composed, and solutions-focused under pressure
- Well-travelled, with genuine enthusiasm for exploring new destinations
Salary & Benefits
- £30,000–£35,000 starting salary, depending on experience
- Performance-related bonus based on company performance and bookings handled (team members earned £7,000–£10,000 in bonuses this year)
- 25 days holiday per year, increasing by 1 day per year of service
- 2 days per week WFH as standard, with scope for an additional day
- Up to 45 days per year working remotely after probation
- Opportunities to travel to our destinations to build first-hand knowledge
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