Your work may include helping to:

• Organise travel operational requirements and schedules.
• Coordinate information between different parties involved in travel arrangements.
• Keep travel, booking, and operational information accurate, organised, and easy to access.
• Monitor deadlines and follow up on outstanding tasks.
• Research suitable destinations, travel products, accommodation, and experiences.
• Assist with preparing travel plans, operational documents, and supporting materials.
• Coordinate changes to travel arrangements or customer requirements where applicable.
• Provide updates regarding operational progress and outstanding activities.
• Identify alternative options when an original travel product, accommodation, or arrangement is unavailable.
• Support the implementation of new travel products and seasonal travel initiatives.
• Maintain professional communication with customers, colleagues, and relevant suppliers.
• Ensure that assigned operational activities are completed according to instructions and requirements.

The main focus of this position is to support the planning, coordination, organisation, and completion of travel-related operational activities and tasks. The role combines travel operations, travel planning, communication, organisation, information management, customer requirements, and travel industry knowledge.

🌍 Travel Operations & Destination Knowledge

During your work, you will have the opportunity to support a wide range of travel-related operations involving:

• Holiday packages
• Hotels and accommodation
• Tourist attractions
• Local and cultural experiences
• City experiences
• Outdoor activities
• Themed travel experiences
• Seasonal travel products
• Family holidays
• Leisure travel
• International destinations
• Travel campaigns and promotional projects
• New travel product initiatives

You will gradually develop knowledge of:

• Travel characteristics of different countries and regions.
• Different types of tourism products and services.
• Accommodation and travel experience options.
• Seasonal changes within the tourism market.
• Popular and emerging travel destinations.
• Different traveller preferences and travel styles.
• Travel operational requirements and processes.
• Travel industry terminology and information.
• Seasonal travel trends and promotional periods.
• Factors that influence travel planning, booking, and product selection.

Through ongoing participation in travel-related operations, you will gain a broader understanding of travel operations, tourism products, destinations, customer requirements, travel planning, supplier coordination, and the processes involved in organising travel-related activities.

📣 Travel Operations & Promotional Support

Travel Operations Specialists may also support travel companies with the coordination of new products, seasonal operations, promotional activities, and destination-related initiatives.

Your work may include:

• Supporting the preparation of new travel product projects.
• Coordinating information required for seasonal travel campaigns.
• Organising promotional travel product information.
• Researching new destinations and travel experiences.
• Supporting the introduction of new travel products.
• Preparing operational materials and internal information.
• Tracking operational tasks and deadlines.
• Coordinating updates between relevant team members.
• Assisting with travel-related communications.
• Monitoring changes to travel products and destination information.
• Supporting the organisation of promotional activities where appropriate.

This aspect of the role helps ensure that travel products, operational information, promotional activities, and related tasks are properly organised and coordinated.

💻 Working Arrangement

This is a remote position with flexible working arrangements.

Daily tasks can be completed using a:

• Smartphone
• Tablet
• Computer

There is no requirement to commute to a fixed office every day.

Working hours offer a degree of flexibility and can be arranged around your daily schedule, making the position suitable for individuals looking for a more flexible way of working.

As long as assigned operational tasks, coordination activities, and other responsibilities are completed accurately and within the required timeframe, you can organise your working hours accordingly.

✅ Basic Requirements

• An interest in travel, tourism, travel operations, or travel planning.
• Interest in learning about travel products, destinations, and tourism markets.
• Basic ability to use a smartphone, tablet, or computer.
• Ability to understand and follow work instructions.
• Good written and verbal communication skills.
• Strong organisational and time-management skills.
• Good attention to detail.
• Ability to manage multiple tasks and priorities.
• Ability to track tasks, deadlines, bookings, and operational requirements.
• Ability to work independently in a remote environment.
• Ability to communicate professionally with different people.
• Ability to research, organise, and process information accurately.
• Ability to follow up on outstanding tasks and requirements.
• Willingness to learn about travel operations, destinations, and tourism products.
• Comfortable working remotely with a flexible schedule.
• Responsible attitude towards assigned work and deadlines.

Previous experience in any of the following areas would be an advantage, but is not essential:

• Travel / Tourism / Hospitality / Travel Operations / Project Coordination / Customer Service / Marketing / Digital Marketing / E-commerce / Business / Operations / Administration / Media

No previous experience is required. Applicants who are willing to learn, communicate professionally, follow instructions, stay organised, and complete their work responsibly are encouraged to apply.

🌟 What You Can Develop

Through this role, you can develop practical knowledge and experience in:

• Travel operations
• Travel coordination
• Travel planning
• Booking coordination
• Task and deadline management
• Destination research
• Travel product knowledge
• Tourism market awareness
• Travel trends
• Seasonal travel operations
• Information management
• Customer and supplier communication
• Administrative coordination
• Remote working and task management
• Problem-solving and operational support

You will gradually develop a stronger understanding of how travel-related operations are planned and coordinated, how different travel products are organised, how bookings and customer requirements are managed, and how teams communicate and manage operational tasks throughout the travel process.