ServiceMaster By Simons Companies
Travel Planner
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Travel Planner
Location: United Kingdom 🇬🇧
Employment Type: Full-time / Part-time
About the Role
We’re looking for an organised, enthusiastic, and customer-focused Travel Planner to join our travel team. In this role, you’ll help clients plan and coordinate business and leisure travel, including researching destinations, arranging flights and accommodation, creating personalised itineraries, and managing travel bookings. You’ll work closely with clients, travel suppliers, hotels, airlines, and other service providers to deliver smooth and enjoyable travel experiences.
This is an excellent opportunity for someone who enjoys travel, customer service, organisation, and creating personalised travel experiences. 🌍
Key Responsibilities
- Consult with clients to understand their travel preferences, requirements, and budgets
- Research destinations, flights, accommodation, activities, and transportation options
- Create personalised travel itineraries based on client needs
- Arrange and manage flights, hotels, transfers, tours, and other travel services
- Compare travel options and identify suitable solutions based on price, convenience, and quality
- Make and maintain travel reservations and bookings
- Confirm travel details, schedules, policies, and booking requirements
- Communicate booking information and travel documentation to clients
- Monitor changes to flight schedules, hotel bookings, and travel arrangements
- Assist clients with itinerary changes, cancellations, and travel disruptions
- Coordinate with airlines, hotels, tour operators, travel agencies, and other suppliers
- Maintain accurate booking records and customer information
- Track travel costs, budgets, payments, and booking details
- Provide destination information, travel recommendations, and practical guidance
- Support clients before, during, and after their trips
- Prepare travel reports and booking summaries
- Maintain confidentiality when handling customer and payment information 🔐
- Stay informed about travel trends, destinations, regulations, and supplier offerings
- Identify opportunities to improve customer experience and travel planning processes
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What We’re Looking For
- Strong interest in travel and tourism
- Excellent organisational and time-management skills
- Strong customer-service and communication abilities
- Excellent attention to detail
- Ability to manage multiple bookings and deadlines
- Strong research and problem-solving skills
- Ability to work independently and as part of a team
- Good computer and Microsoft Office skills
- Ability to communicate travel information clearly and professionally
- Strong interpersonal skills and a customer-focused mindset
- Flexible and adaptable approach to changing travel arrangements
- Proactive attitude and willingness to learn 🌱
Qualifications & Experience
- Diploma or Bachelor’s degree in Travel & Tourism, Hospitality, Business, or a related field is preferred
- Previous experience in travel planning, tourism, hospitality, customer service, or reservations is advantageous
- Entry-level candidates with relevant qualifications or customer-service experience are welcome to apply
- Experience with travel booking systems, GDS platforms, CRM systems, or online travel platforms is a plus
- Knowledge of airline, hotel, rail, and tour booking processes is advantageous
- Strong knowledge of UK and international travel destinations is beneficial
- Familiarity with UK travel regulations and industry practices is an advantage
- Additional language skills are a plus
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Why Join Us?
- Flexible and collaborative working environment 🏡
- Opportunity to work with UK and international travel products
- Training and professional development opportunities
- Exposure to airlines, hotels, destinations, tours, and travel suppliers
- Opportunity to develop strong customer-service and travel-planning skills
- Potential opportunities to specialise in leisure, corporate, luxury, or international travel
- Clear career progression into Senior Travel Planner, Travel Consultant, Travel Manager, Corporate Travel Specialist, or Travel Operations Manager roles 🚀
How to Apply
Ready to build your travel career in the United Kingdom? ✈️🌍
Apply now and join our team as a Travel Planner.
Operação Atendimento e Organização de Loja
- Conhecimento em administração financeira básica incluindo controle de caixa, gestão de despesas, negociação com fornecedores e acompanhamento de resultados
- Habilidade para liderar equipes com foco em direcionamento claro, acompanhamento de desempenho e desenvolvimento de pessoas
- Capacidade de comunicação direta e respeitosa com clientes, fornecedores e equipe, valorizando a construção de relacionamentos de confiança
- Organização, atenção a detalhes, perfil prático para resolução de problemas e disposição para atuar presencialmente em todas as frentes do negócio
- Desejável ensino médio completo ou superior em andamento em administração, gestão comercial ou áreas relacionadas e familiaridade com uso de ferramentas digitais simples para controle do negócio
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