GuardPass
Travel Safety Officer
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Description
We have an exciting opportunity to join our team of Travel Safety Officers
Station: St Albans -
pay rate: £13.75
What We Offer
- A sense of being included within a family-run business.
- Inductions and training
- Company pension
- Supportive management team
- Double pay on national bank holidays
- Uniform provided free of charge
- 24-hour control room for support
- A travel pass to use during shifts
What You Need
- SIA Licence - Door supervisor
- The ability to get to the sites with no issues.
- A positive mindset
- The ability to deal with stressful environments and conflict.
- The ability to follow procedures.
- Excellent communication skills both verbal and written.
- To know how to or be willing to learn how to complete logbooks.
- A smart appearance with excellent hygiene
- To be reliable with excellent time-management skills
- The ability to work well in a team and with other organisations
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Your Role As A Travel Safety Officer Will Be
- To be present on stations, trains, identified locations and defined areas to deter crime, trespass & antisocial behaviour. Static & Mobile teams will be deployed in pairs.
- Responding to any incidents, and emergencies & report incidents to Route Control & British Transport Police.
- During patrols, identify and verbally engage with distressed and vulnerable people and, if possible, help them to a position of safety and then complete a handover to station staff and/or British Transport Police.
- The teams will be endeavouring to reduce inappropriate behaviour on and around the train stations & trains also dealing with members of the public acting inappropriately next to the train tracks.
- The teams will be endeavouring to reduce trespass, fare evasion & suicidal incidents, whilst providing excellent customer service and a high visibility presence to provide greater customer & staff confidence.
- Staff need to have excellent communication skills and be conversant in radio protocol.
- Able to remain calm in high-pressure situations.
- Knowledge of Microsoft Office is a benefit.
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IMPORTANT NOTE: Lingwood Security Management Ltd follow a strict recruitment process. Our recruitment team will phone you directly to talk through the job role and your availability and determine your suitability. Under no circumstances will you be contacted via Social Media including Facebook or WhatsApp or any other social networking platform.
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