Black Diamond Agency
Travel Trade Account Executive
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About Black Diamond
We are an integrated representation, media & communications agency of 45+ working for and partnering with some of the best tourism boards, travel companies and airline partners in the world. We occupy a unique niche as the only full-service travel and tourism specialist agency in the UK offering Creative, Media, PR & B2B services. We have been awarded for some of the most effective creative, integrated and experiential campaigns in travel and tourism.
We were recently acquired by one of the US’s most exciting travel and tourism consultancies and are working closely with them on our next phase of growth and expansion.
Office days (full company) are Tuesday, Wednesday and Thursday. WFH days are Monday & Friday, but the office is always open for staff. We operate flexible hours, so employees can choose to start between 8 - 10am and finish between 5 - 7pm.
The Role
A fantastic opportunity has become available for an Account Executive to join the Black Diamond Travel Trade team.
This role would suit a recent graduate, ideally with a background in travel, tourism or marketing or someone with existing travel industry experience who is looking to develop their career in travel representation.
Working across a range of exciting destination accounts, you’ll support the wider Trade team across client communications, partner marketing, events, research, reporting and industry activity. It’s a varied, hands-on role with plenty of opportunity to learn, take on responsibility and build your career within the travel industry.
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No two days are the same at Black Diamond, but the role will involve:
- Supporting the Senior Account Manager, Account Manager and Travel Trade Director across a range of client accounts
- Supporting client and tour operator meetings, presentations, research and projects
- Coordinating and assisting with FAM trips and agent training
- Supporting newsletters, agent queries and wider industry outreach
- Assisting with trade show, event and meeting planning
- Attending travel trade events, conferences and networking opportunities
- Supporting client reporting, presentations and analysis
- Keeping up to date with travel industry trends and opportunities
- Building strong relationships with clients, travel trade partners and industry contacts
- Providing general administrative and logistical support to the Trade team
About You
You’ll be organised, proactive and keen to build a career in travel. You’ll have excellent communication skills, a positive attitude and the ability to manage multiple tasks and deadlines.
We’re looking for someone who can learn quickly, think on their feet and take initiative, while also being a supportive and collaborative team player.
You’ll have a genuine interest in travel and the wider tourism industry, with a willingness to learn about our clients and understand what they need from us. Previous travel industry experience is beneficial but isn’t essential for the right candidate.
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You’ll also need to be comfortable working with clients and partners, preparing reports and presentations and representing Black Diamond and our clients at industry events. A willingness to travel, attend trade events and host FAM trips is essential.
We centre ourselves around community and being a friendly, approachable agency - culture and collaboration is a big part of what we look for when hiring. We’re looking for someone who is excited to grow within the agency, deliver for their clients and be part of an expanding team.
Black Diamond Benefits
- Opportunities for international travel
- Companywide profit share scheme (upon being at the company 6 months)
- Weekly free snacks in the office (fruit, popcorn, cereal bars etc)
- Bike to work scheme
- Wellness hour on a Friday
- Work socials and summer & winter office parties
- Diamond of the Month Scheme - £100 towards a night out voted for by colleagues
- Access to CareFirst service which offers support for a range of topics such as counselling, financial advice, bereavement, mindfulness and nutrition
Application Process
To apply, please send your CV and a 1-page covering letter to maria@blackdiamond.co.uk and with the subject line ‘Trade Account Executive Role'.
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