Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

Join MSC Cruises as a Travelling Fleet Medical Auditor and play a pivotal role in shaping the future of healthcare across one of the world's most dynamic cruise fleets. This unique global position offers the opportunity to travel extensively while driving excellence in onboard medical services, ensuring the highest standards of quality, patient safety, compliance, and clinical governance. Working across the MSC Cruises fleet, you will provide independent oversight of medical operations through audits, inspections, performance reviews, and continuous improvement initiatives.

As a key part of the team, you will help strengthen clinical standards, enhance operational effectiveness, and ensure alignment with company policies, international regulations, and evidence-based medical practice.

This is an exceptional opportunity for a healthcare professional who is passionate about quality, leadership, and making a tangible impact on the wellbeing of guests and crew worldwide.

Your Impact

• Conduct scheduled and ad hoc audits of onboard medical centres to ensure compliance with MSC policies, SOPs, regulatory requirements, and industry best practices.
• Evaluate the quality and safety of clinical services delivered onboard, identifying opportunities for improvement and mitigating potential risks.
• Review medical documentation, patient care records, medication management practices, and infection prevention and control processes to ensure compliance with established standards.
• Assess medical team performance, clinical competence, and operational effectiveness, providing recommendations for corrective actions where necessary.
• Verify compliance with vessel medical equipment inventories, pharmaceutical management processes, and clinical governance requirements.
• Investigate identified deficiencies, non-conformities, incidents, and trends, supporting the development and implementation of corrective and preventive action plans.
• Produce detailed audit reports highlighting findings, risk assessments, areas of excellence, and opportunities for improvement.
• Collaborate with shipboard medical teams, Lead Physicians, Clinical Governance personnel, and shoreside Medical Operations to implement audit recommendations and monitor progress.
• Monitor key clinical quality indicators including patient safety events, medication errors, infection control measures, patient satisfaction metrics, and healthcare outcomes.
• Support preparation for external inspections, accreditation reviews, regulatory audits, and other quality assurance activities.
• Participate in the development, review, and revision of medical policies, SOPs, and governance frameworks based on audit findings and emerging best practices.
• Escalate significant patient safety concerns, compliance issues, or clinical governance risks to the Director of Medical Operations and relevant stakeholders.
• Support root cause analyses and investigations following adverse events and significant medical incidents.
• Maintain accurate audit records, databases, and performance dashboards to support continuous quality improvement initiatives.
• Work closely with Medical Operations, Clinical Governance, Health Information Management, Medical Facilities, and other departments to ensure alignment of quality and compliance objectives.
• Represent MSCCM Medical Department in a professional and responsible manner at all times.
• Ensure compliance with GDPR, HIPAA, and all applicable privacy and confidentiality regulations.
• Travel extensively throughout the fleet to perform audits, inspections, investigations, and quality assurance activities.
• Participate in emergency response activities and provide operational support during significant medical events when requested by the Director of Medical Operations.