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Treatment Coordinator
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We're partnering with a growing, premium private healthcare group to hire four Treatment Coordinators across their London practices.
This is a brilliant opportunity for someone who combines exceptional patient care with a strong commercial mindset. You'll be guiding patients through their treatment journey, helping them understand their options, costs, and next steps, while ultimately converting enquiries and consultations into treatment.
This isn't about hard selling. It's about building trust, putting patients at ease, and providing an exceptional experience while being commercially driven behind the scenes.
The role
- Meeting patients following consultations and talking them through recommended treatment plans
- Explaining treatments, costs, finance options, and next steps in a clear and reassuring way
- Managing and following up on your own pipeline of patients
- Supporting patients with high-value and sometimes complex treatment plans
- Building strong relationships with clinicians and translating clinical information into simple, patient-friendly language
- Keeping on top of consultations, follow-ups, and your diary to ensure no opportunity is missed
- Monitoring your own revenue performance and working towards monthly targets
- Delivering an exceptional, premium patient experience from initial consultation through to treatment
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Who we're looking for
- Experience as a Treatment Coordinator within private dentistry, ideally with high-value treatments, or within private healthcare, aesthetics, or another premium patient-facing environment
- Warm, personable, and confident building trust with patients
- Commercially driven and comfortable working towards revenue targets
- Patient-focused with a consultative, non-pushy approach
- Highly organized with excellent follow-up and attention to detail
- Comfortable discussing treatment costs, finance options, and payment plans
- Motivated by targets, performance, and earning potential
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What's on offer
- Up to £35,000 basic salary
- Uncapped monthly and annual incentive scheme
- Opportunity to join a growing private healthcare group with further growth planned
- Beautiful, premium practice environments
- Supportive teams with a real focus on patient experience
- Long-term development opportunities as the wider business continues to grow
There are opportunities across Barnet, Cricklewood, Bexleyheath, and Earl's Court, and location will be matched based on what is realistically commutable for you.
If you're an experienced Treatment Coordinator looking for a more premium environment, or you're currently working within private healthcare or aesthetics and feel your skills would transfer brilliantly into dentistry, we'd love to hear from you.
Apply directly or get in touch for a confidential conversation.
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