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Riverdale Healthcare

Treatment Coordinator/Orthodontic Nurse

North Shields
£13 – £15/yr
Posted 1 day ago
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Job role: Treatment Co-Ordinator

Practice:

Windmill Orthodontics North Tynside - Rake Lane

Location:

Unit 4, Rake House Farm, Rake Ln, North Shields NE29 8EQ

Position:

Full-time

Treatment Co-ordinator (TCO) Schedule:

  • Monday & Thursday - Afternoons only TCO duties
  • Tuesday, Wednesday and Friday - Full Days TCO Duties
  • Monday and Thursdays - Mornings Dental Nurse duties

Salary:

Competitive *Depending on experience and qualifications

About the Role:

An exciting opportunity has arisen for a confident and ambitious Treatment Coordinator or experienced Dental Nurse to join a thriving, high-end dental practice in our Windmill Orthodontics North Tynside - Rake Lane

You will be working alongside a highly experienced clinician who has treated high-profile and celebrity patients, offering a wide range of advanced cosmetic and restorative treatments. This is a fantastic opportunity for someone who enjoys building patient relationships, guiding treatment journeys, and contributing to the continued growth of a successful practice.

The Ideal Candidate Will Be:

  • An experienced Dental Nurse and/or Treatment Coordinator
  • Confident, professional, and personable
  • Resilient and able to thrive in a fast-paced environment
  • Self-motivated and capable of working on their own initiative
  • Excellent at communicating with patients and converting enquiries into treatment plans
  • Organised, proactive, and commercially aware
  • Passionate about delivering an exceptional patient experience

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Key Responsibilities:

  • Managing patient consultations and treatment journeys
  • Presenting treatment options and discussing finance solutions
  • Following up on treatment enquiries and converting leads
  • Supporting the clinician with patient communication and case acceptance
  • Building strong patient relationships and ensuring outstanding customer service
  • Working independently while contributing positively to the wider team

Benefits:

At Riverdale Healthcare, our mission is to improve lives by providing accessible dental care for all. We aim to be an employer of choice by offering both financial and personal rewards. We support your career development with outstanding incentives, recognition, and growth opportunities.

  • Indemnity covered
  • Annual GDC registration covered
  • 21 Days Annual Leave (plus 8 bank holidays)
  • Additional leave for long service
  • Quarterly bonus linked to performance
  • Free uniform provided
  • Workplace pension with NEST
  • Access to store discounts on our easy-to-use App
  • A strong commitment to personal development within a supportive organisation
  • Refer a friend scheme which could see you earning up £7500
  • Free Mortgage advice

Could you be a Treatment Coordinator for Riverdale Healthcare?

  • More than 2 year qualified or a Senior Dental Nurse experience?
  • Do you have your GDC registration?
  • Do you have updated HEP B and immunisations?
  • Are you passionate about patient care?
  • Are you a strong team player?

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If you can confidently say "yes" to these points, you may be the perfect fit for us as a Dental Nurse with us!

Riverdale Healthcare

Riverdale Healthcare is a dynamic and expanding dental group with practices situated throughout England. Our services encompass a variety of NHS, private, and specialised dental treatments, all delivered with a focus on enhancing patient experience and care. Our team of friendly and highly-trained professionals is committed to providing the highest standard of dental care.

At Riverdale, we care about people and always strive to do the right thing. We act with integrity, ensuring that every patient receives honest and transparent care. We commit to being the best we can be, embracing diversity, innovation, and continuous improvement. As a team, we support each other to create a unique and inclusive environment for both our patients and staff.

Reasonable Adjustments:

If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

If you’re ready to apply, just hit the apply button and send your application to our Recruitment Team!

Application Deadline:

This role may close earlier if we receive a high volume of candidates - please submit your application by:

Friday 11th September 2026 to be considered for this role.

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Skills

Treatment Coordination
Dental Nursing
Patient Relationship Management
Case Acceptance
Treatment Planning
Financial Counseling
Lead Conversion
Patient Communication
Customer Service
Organization
Proactive Planning
Commercial Awareness

Location

North Shields, England, United Kingdom

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