Risk Assessment, Safeguarding & Escalation

• Conduct structured clinical risk assessments aligned with guidance, professional standards, and company protocols.
• Screen for adult and child safeguarding concerns, vulnerability factors, mental capacity, consent, domestic abuse/coercion indicators, and risks to dependants.
• Identify clinical red flags, contraindications, cautions, incomplete health records, or potential risks requiring further review.
• Promptly escalate patient safety concerns, clinical risks, or information gaps to specialist clinical and prescribing teams.

Clinical Governance & Documentation

• Complete concise, accurate, and timely consultation notes, triage records, screening logs, and escalation reports.
• Maintain clinical records to support safe handovers, continuity of care, and compliance with data governance standards.
• Participate in clinical governance activities, including audits, incident reviews, complaint investigations, and quality assurance evaluations.
• Liaise with administrative and clinical teams to streamline appointment scheduling, patient coordination, and clinical handovers.

Boundaries & Activities Outside Scope

• Non-Prescribing Role: This role does not involve prescribing CBMPs, initiating or varying treatment plans, or making final clinical suitability decisions.
• Specialist Decision-Making: All prescribing, treatment initiation, variation, and final suitability determinations remain strictly within the remit of the authorised prescribing and specialist clinical team. (Note: Separate written authorisation and appropriate registration are required to undertake prescribing functions).

Professional Registration, Qualifications & Experience

Mandatory Requirements

• Active Professional Registration: Unrestricted registration with an authorised UK regulatory body (e.g., NMC, GMC, HCPC, GPhC, or equivalent).
• Right to Practise: Current right to practise in the UK with evidence of good standing, revalidation, or equivalent professional compliance.

Essential Experience & Skills

• Proven experience in patient-facing clinical healthcare, triage, risk assessment, and safeguarding protocols.
• Demonstrated ability to deliver safe care within a telemedicine or remote consultation setting.
• Excellent verbal and written communication skills, with the ability to interact professionally with patients, multidisciplinary clinicians, and operational teams.
• Strong clinical documentation skills and familiarity with clinical governance framework adherence.
• High level of attention to detail regarding patient safety, clinical red flags, and risk escalation pathways.