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The Opportunity
We are looking to hire a TRT Doctor & Operations Associate to provide excellent patient-centred care in one of the UK's fastest-growing digital health companies. This is a unique hybrid role — part clinician, part operator — designed for a doctor who wants to go beyond the traditional consulting room and actively help shape how medicine is practised at scale.
This is an ideal role for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make being a doctor here easier — for themselves and their colleagues. If you are energised by implementing innovative solutions, running efficient processes, and delivering high-quality, personal care, this role is for you.
What you’ll do
Clinical Responsibilities
- Run asynchronous consultation processes for TRT patients — reviewing medical questionnaires, blood results, and clinical histories and responding within agreed turnaround times, without the need for synchronous video or phone appointments as standard.
- Monitor and cover emergency and urgent clinical channels, triaging patient queries and escalating where appropriate.
- Provide sick cover for the clinical team as needed, ensuring continuity of care for patients.
- Prescribe personalised treatment plans based on clinical assessment and investigations.
- Request investigations and refer patients to other healthcare professionals, as appropriate.
- Provide proactive medicines information and education to patients, prescribers, and other clinical staff.
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Operations & Improvement
- Identify friction points in the clinical workflow and lead or contribute to projects that make being a doctor at this company easier — think: smarter triage, better tooling, clearer SOPs, fewer unnecessary steps.
- Work closely with the clinical and operations teams to design and implement process improvements that improve quality, safety, and efficiency.
- Use your first-hand clinical experience to help evaluate new tools, services, or protocols before they are rolled out to the broader team.
- Contribute to clinical governance, audit, and quality improvement initiatives.
- Support the business in a broader operational capacity — acting as a bridge between clinical and non-clinical teams.
Who you are
- A fully qualified Medical Doctor, registered with the GMC with a licence to practise in the UK.
- Genuine interest in both the clinical and operational sides of running a digital health service — this is not a pure consulting role.
- A structured, project-oriented mindset: comfortable picking up improvement initiatives, seeing them through, and measuring their impact.
- Confident working independently and autonomously, with MDT support available.
- A strong team player who can collaborate across clinical and business functions.
- Patient-centred approach — clinical and regulatory lens always on the patient.
- Ambitious, growth-minded, and receptive to constructive feedback.
- A true problem-solver with a can-do attitude.
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You May Also Have
- Experience in private healthcare or a commercial environment.
- Experience in digital consulting and online prescribing.
- Experience working in a start-up or scale-up.
- Clinical interests in: Endocrinology / Hormone Health, Men's Health, Weight Loss, Mental Health, or Lifestyle Medicine.
- Experience within Men's Health / TRT (training and induction provided to all candidates regardless).
What We Offer
- Share options.
- Exciting research and service development opportunities.
- Private medical insurance.
- Gym & wellness benefit with Wellhub.
- Remote or hybrid role based in London Bridge — 1 days a week in office, with lunch once a week.
- Cycle to work scheme.
- Electric car scheme.
- 25 days holiday plus generous parental leave and flexible working policies.
- Join in the early stages of one of the most promising scale-ups in the healthcare space.
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Jessica, London
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