Chelsea and Westminster Hospital NHS Foundation Trust
Trust Mortuary Services Manager
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Trust Mortuary Services Manager
We are seeking an experienced and compassionate Trust Mortuary Services Manager to lead the delivery of a high-quality mortuary and after-death care service across Chelsea and Westminster Hospital, West Middlesex University Hospital, and potentially Hillingdon Hospital.
The post holder will provide operational leadership for all aspects of mortuary and after-death care, ensuring the dignified care of the deceased, support for bereaved families, and compliance with all relevant legislation, Human Tissue Authority (HTA) standards and Trust policies.
Working closely with clinical teams, Medical Examiners, Coroners, and external partners, the post holder will ensure the safe, effective, and responsive delivery of services while driving continuous quality improvement. They will promote high standards of after-death care across the Trust and provide leadership, guidance, and support to staff involved in the care of deceased patients.
The successful candidate will have significant mortuary management experience, excellent communication and organisational skills, and a commitment to delivering compassionate, person-centred care.
Role Overview
The Trust Mortuary Services Manager will provide operational and strategic leadership for Mortuary Services across Chelsea and Westminster Hospital and West Middlesex University Hospital, with potential future support to Hillingdon Hospital. The post holder will lead the delivery of safe, effective, and compassionate after-death care, ensuring deceased patients and bereaved families are treated with dignity, respect, and professionalism.
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Key Responsibilities
- Provide day-to-day management of the mortuary service, ensuring compliance with Human Tissue Authority (HTA) standards, legislation, national guidance, and Trust policies.
- Oversee governance, quality assurance, risk management, service improvement, workforce development, capacity management, and emergency preparedness arrangements.
- Work closely with Medical Examiners, Coroners, Funeral Directors, Chaplaincy, and clinical teams to provide specialist advice, lead education and training, manage resources and budgets, and provide assurance to senior leaders on service quality, safety, performance, and compliance.
About Our Trust
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services including maternity, A&E, and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care, and responsiveness, and Outstanding in leadership and resource use.
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We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste, and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans, and underrepresented communities, valuing the perspectives they bring.
Contact Information
For further details or informal visits, contact:
Name: Catherine Sands
Job title: Head of EPRR/BC Lead for Mortuaries
Email address: catherine.sands4@nhs.net
Telephone number: 020 331 56729
We welcome and encourage prospective applicants to visit our sites and learn more about this exciting opportunity.
For further information or to arrange a visit, please contact Catherine Sands at catherine.sands4@nhs.net.
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