Tuberculosis (TB) Co-ordinator

About the Role

Are you an experienced NHS administrator looking for your next challenge? Do you want to play a key role in a specialist service that makes a real difference to patient care? If so, this is an exciting fixed-term opportunity for 9 months, and we welcome applications from those seeking a secondment.

The Tuberculosis (TB) Service at Imperial College Healthcare NHS Trust is seeking a motivated, enthusiastic and highly organised individual to join our dedicated team. Our TB service operates across three major London hospitals—Charing Cross, Hammersmith and St Mary’s—and also supports TB healthcare provision at HMP Wormwood Scrubs. This is a varied and rewarding role where no two days are the same. You will work as part of a dynamic, supportive multidisciplinary team committed to delivering high-quality care and achieving key performance targets.

As TB Coordinator, you will be at the heart of the service, ensuring robust administrative processes are in place so patients receive timely, efficient and compassionate care throughout their treatment journey.

Responsibilities

• Act as first point of contact for patients and members of the Public seeking TB information and support from the hospital.
• Demonstrate a high standard of customer care by being always courteous and helpful to patients, visitors, and staff.
• Provide patients with appropriate information relating to their appointment.
• Support timely communication of clinic letters or other clinical information related to TB patients through processing clinic letters, reports and other clinical correspondence using an electronic remote transcription service (Dictate IT).
• Act as an intermediary to take messages for the TB Nursing and Medical Team within the Department, in person and over the telephone, and ensure that all messages are accurately conveyed to the appropriate person.
• Maintain and update relevant databases, ensuring results/outcomes are up to date and ensure that nurses can follow up any necessary actions effectively.
• Use hospital information systems to track medical records, ascertain patients’ appointments and carry out any other tasks associated with these systems when required.
• Organise meetings, both internal and external, sending invitations, drafting agendas, attending and taking formal minutes as required as well as distributing minutes appropriately.
• Purchasing stationery order for office equipment and ensure stock levels are maintained.
• Aid in developing and instigating service improvement projects.