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TUI Retail Apprentice
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TUI Retail Apprentice
Location: Harrogate (HG1 1PU)
Closes in: 13 days (Monday 12 October 2026)
Posted on: 28 September 2026
Summary
Joining TUI Retail as an apprentice provides valuable insight into the world of travel. Our two-year apprenticeship scheme is structured to help you put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
Wage: £16,621 a year
Minimum wage rates (opens in new tab): Salary based on 37.5 hours per week.
Fantastic holiday benefits including discounts, special offers, the ability to purchase additional ‘TUI time off’ and commission scheme that rewards you for exceeding targets.
Training
Training provider: TUI UK LIMITED
Training course: Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
Course Contents
- Geography
- Travel Information
- Industry Practice
- Travel Options
- Product and Service
- Customer
- Legal and Compliance
- Industry Technology
- Business
- Sales
- Team and Personal Performance
- Communication
- Sustainability
Training Schedule
- Assigned a Learning Coach
- Off-the-job training following Occupational Standard
- Online learning platform
- Practical or written assessments
- Portfolio of work evidence
- Functional Skills in English and maths if required
Requirements
Essential qualifications:
- GCSE in: Maths & English (grade Grade 9 – 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Other requirements:
- Shop Opening Hours can vary: Monday to Thursday, 09:00 - 17:30. Friday, 09:30 - 17:30. Saturday, 09:00 - 17:30. Sunday, 10:00 - 16:00.
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About this employer
Be Yourself… TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 60,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions.
A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m.
The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
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As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the community https://careers.tuigroup.com (opens in new tab)
Disability Confident: A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Our apprenticeships offer a great route into a varied and exciting career with TUI.
Ask a question
The contact for this apprenticeship is:
TUI UK LIMITED
TUI Recruitment Team
csretail.careers@tui.com
The reference code for this apprenticeship is VAC2000055891.
Apply now
Closes in 13 days (Monday 12 October 2026)
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