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TUI Retail Apprentice
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TUI Retail Apprentice
Location: Rochdale (OL16 1BE)
Closing Date: Friday 23 October 2026
Posted on: 9 October 2026
Wage
£16,621 a year
Minimum wage rates (opens in new tab)
Salary based on 37.5 hours per week.
Training
- Course: Travel consultant (level 3)
- Hours: 37 hours 30 minutes a week
- Start Date: Friday 6 November 2026
- Duration: 2 years
Work
- Flexibility: Variable shift patterns each week, including evenings and weekends in line with customer demand.
- Shift Patterns: Shared 4 weeks in advance. Days and hours to be confirmed.
Requirements
Essential Qualifications:
- GCSE in: Maths & English (grade Grade 9 – 4)
Skills:
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Other Requirements:
- Shop opening hours can vary:
- Monday to Thursday: 09:00 - 17:30
- Friday: 09:30 - 17:30
- Saturday: 09:00 - 17:30
- Sunday: 10:30 - 16:30
About this Employer
TUI is the leading tourism business with diverse customers and over 60,000 employees. They believe that differences drive innovation and are committed to providing an unmatched holiday experience in 180 regions. TUI is dedicated to sustainable tourism and encourages applications from all sectors of the community.
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Training Course Contents
- Geography: Source and provide reliable and relevant geographical information.
- Travel Information: Provide accurate and relevant travel information.
- Industry Practice: Carry out transactions using reservation and booking systems.
- Travel Options: Source travel options and produce detailed itineraries.
- Product and Service: Match customer needs to products and services.
- Customer: Engage customers by building rapport.
- Legal and Compliance: Conduct business transactions in compliance with regulations.
- Industry Technology: Use technology effectively and efficiently.
- Business: Support business performance by meeting targets.
- Sales: Achieve and exceed commercial targets.
- Team and Personal Performance: Work constructively with team members.
- Communication: Select and use appropriate methods of communication.
- Sustainability: Adapt working practices to minimize negative effects on the environment.
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What You'll Do at Work
- Use your personality to inspire and respect customers and colleagues.
- Gain knowledge, skills, and behaviors to understand customers and adapt your style.
- Investigate and resolve questions or complaints with support from your network.
- Embrace change and rise to the challenges of a customer-focused role.
- Exceed sales and service objectives.
About TUI UK LIMITED
TUI UK LIMITED is a part of the TUI Group, which includes over 400 owned hotels, 16 cruise ships, a digital platform, strong tour operators, travel agencies, airlines, and destination services worldwide. They are committed to sustainable tourism and diversity.
After This Apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Apply Now
After signing in, apply for this apprenticeship on the company's website.
Contact: TUI UK LIMITED
Email: csretail.careers@tui.com
Reference Code: VAC2000058331
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