Medivet
Twilight Patient Care Assistant
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About the Role
As a Twilight Veterinary Care Assistant (VCA), you will support the nurse and vets with telephone triage and in-patients to deliver exceptional care to our clients, patients, and colleagues.
Opportunity
We have an exciting opportunity for two Twilight Veterinary Care Assistants to join our friendly and experienced night team at Medivet Dorchester 24 Hour, a refurbished hospital located just a short drive from the breath-taking Jurassic Coast. The initial contract will be for 12 months with the option to extend into a permanent role within the business.
This is a part-time role, covering up to 26 hours per week across a rolling shift pattern (proposed 4 on, 4 off with weekend work included) essential to maintaining the hospital’s commitment to covering OOH services for the surrounding practices. This role is ideal for someone looking to make the most of a unique evening role in a busy, well-equipped hospital, working alongside an outstanding clinical team.
About Us
Dorchester 24 Hour is a multi-disciplinary hospital with a strong regional presence, providing out-of-hours cover for five Medivet branches and seven non-Medivet practices. You’ll be part of a supportive night team that includes certificate holders in diagnostic imaging, internal medicine, dermatology, and Emergency Critical Care.
Our nursing team is central to everything we do. We’re an RCVS-accredited training practice, so you’ll have the opportunity to learn from a dedicated nurse and vet team to provide excellent care for our clients and their pets. Our supportive leadership fosters a strong team-led culture where you’ll also be encouraged to take ownership of your development and engagement.
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Facilities and Services
- CT scanner (internal and outpatient referrals)
- Digital x-ray and ultrasound
- Dental X-ray
- Endoscopy
- Two sterile surgical suites
- Dedicated in-house laboratory
- Hydrotherapy unit (staffed two days per week)
- Peripatetic physiotherapist
- Isolation facilities
- Separate dog and cat wards, plus ISFM Silver Cat Friendly status
- 24/7 care supported by ECC-certified night vet and nursing team
- Dedicated nursing roles centred around exceptional patient care
About You
We’re looking for an enthusiastic and adaptable individual, preferably with previous experience in the veterinary industry although other applicants will be considered. You’ll be confident working in a fast-paced environment and enjoy both team collaboration and independent responsibility. Above all, you’ll share our core values of being caring, progressive, and trustworthy, and you’ll take pride in delivering exceptional care to patients and clients alike.
If you’re ready to thrive in a busy hospital environment and want to be part of a passionate, high-performing team, we’d love to hear from you.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please contact stuart.bond@medivet.co.uk for a friendly initial conversation.
What You’ll Be Doing
Typically, in this role, you’ll:
- Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice, and operational standards
- Deliver patient monitoring and care to pets, including walking, toileting, and feeding
- Work collaboratively within a supportive team
Benefits
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave
- 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
Requirements
You’re skilled at providing exceptional client care and are passionate about caring for pets. You’re a team player who wants to make a real difference in a practice that values and supports you.
We welcome applications from candidates able to prioritise, remain calm under pressure, and who are flexible and willing to learn.
This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process.
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