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Job Opportunity: Key Dispatch Personnel
Walk-In Service, Urgent Care Services Fife are currently recruiting for key Dispatch personnel. You will join the team at UCSF and liaising with other key Services in order to provide urgent care to the population of 375,000 patients across Fife covering 60 hours per week.
About the Role
We are looking for highly organised individuals who have experience working in a fast-paced environment with the confidence and ability to use your own initiative when problem-solving to ensure the UCSF runs smoothly, safely, and effectively within the resources available. You will have consistent access to senior clinicians for support as required.
Responsibilities
As a Dispatcher, you will:
- Work alongside a Multi-Disciplinary Team
- Demonstrate and establish effective working relationships both internally and externally
- Have experience of working within agreed processes and scripting to ensure safe and effective service delivery at all times
Requirements
You will have:
- Experience of working within a health-care setting
- Knowledge of medical terminology
- Computer skills
- A good sound geographical knowledge of Fife
Rotas
Rotas will be agreed on a four-week rolling basis. This will require post holders to be able to work flexibly between 08:00 and 18:00 Monday to Friday, which includes all public holidays; this also includes Christmas Day/Boxing Day/New Year’s Day. The post holder would be expected to work these days as a normal working shift should the days fall on their agreed rota days. There may also be a requirement to work in the out-of-hours period and additional hours for Public Holidays and Protected Learning Time.
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Informal Enquiries
- Angela La Porte
- Carie Drummond
- Phone: 01592 740240
Fixed Term/Secondment Opportunity
Existing permanent employees must first discuss this opportunity with their substantive line manager. The secondment policy can be found here. If you do not have approval for a secondment from your current line manager, you will not be able to progress your application for a fixed term post. External applicants, with continuous NHS Service, must also have in place a secondment agreement, from their existing board to apply for this post.
Requirements of the Post
- Become a member of the Protection of Vulnerable Groups (PVG) Scheme prior to appointment
Working in the United Kingdom
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.
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It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
Our Commitment
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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