Greater Manchester Mental Health NHS Foundation Trust
UEC Quality Matron

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Quality Matron
The Quality Matron is responsible for supporting the Clinical Service Manager for Urgent and Emergency (UEC) and Head of Clinical Pathway for UEC with the clinical quality agenda across the Urgent and Emergency Care teams in GMMH. The UEC teams include Home Based Treatment Team (HBTT), Mental Health Liaison Team (MHLT), Mental Health Urgent Triage (MHUT), and NHS 111.
The post holder will provide clinical leadership to each of the UEC Teams and provide direction for staff in maintaining clinical standards of care and in implementing clinical and quality service improvements. This includes ensuring that Care Quality Commission (CQC) essential standards are met and exceeded.
Matrons are vital to delivering high-quality care to patients and their relatives across the NHS and the wider health and care sector. They are instrumental in promoting high standards of clinical care, reducing health inequalities and promoting equality for all, workforce retention and recruitment, staff education and development, compassionate, inclusive leadership, and patient safety.
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The matron’s role is the cornerstone of improving the quality of patient care. They do this through visible inclusive leadership and engagement with patients and families, frontline staff, and senior management teams. Matrons provide key assurance to the board, providing evidence that the organization is delivering safe care and supporting and developing staff to fulfil their roles.
The Matron for Quality will support the Head of Clinical Pathway and the wider team to deliver clinical leadership, ensuring the delivery of safe, effective high-quality clinical care and consistent achievement of care standards.
Greater Manchester Mental Health (GMMH) Foundation Trust
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.


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Greater Manchester
Greater Manchester is one of the world's most innovative, original, and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment, and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour, and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.
Contact for Further Details / Informal Visits
- Name: Abigail Webster
- Job Title: Clinical Service Manager
- Email Address: abigail.webster@gmmh.nhs.uk
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