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Location: InfoTrack Leeds office (hybrid after probation) with visits to Perfect Portal’s Southport office at least twice per month
Salary: Competitive salary, depending on your experience
Want to shape digital experiences that solve real customer problems?
Enjoy turning customer insight into intuitive products and services that people love to use?
Whether you're already an experienced UI/UX Designer or Consumer Experience Designer, or you've developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity.
We're looking for a talented and customer-focused UI/UX Designer to join our Product team. Working across both the InfoTrack and Perfect Portal brands, you'll help shape the future of our digital products and consumer experiences, designing seamless journeys that help people navigate some of life's most important milestones.
About InfoTrack & Perfect Portal
InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.
Perfect Portal is a leading digital platform that connects conveyancers, estate agents and their clients, helping to streamline the home-moving journey through better communication, transparency and digital collaboration.
Together, InfoTrack and Perfect Portal are transforming the way technology supports the property and legal sectors. As our market share continues to grow, so does the demand for innovative digital experiences that simplify complex processes.
That's why we're expanding our Product and Design teams to create intuitive, engaging and user-friendly experiences across both brands.
We're bringing together multiple platforms to create the UK's leading legal services companion app, serving around 2 million users and transforming the way consumers engage with legal services.
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What you'll be doing
In this role, you will:
- Design intuitive, accessible digital experiences across web and mobile channels
- Create user flows, wireframes, prototypes and polished UI designs
- Turn complex requirements into simple, effective customer journeys
- Partner with Product and Engineering teams from discovery through delivery
- Identify and prioritise opportunities to improve the customer experience
- Design connected journeys across key customer touchpoints and across both InfoTrack and Perfect Portal products
- Balance customer, business and regulatory needs in design decisions
- Measure the impact of UX improvements through feedback and user behaviour
What we're looking for
Essential:
- Experience designing digital products with a strong user-centred approach
- Proven ability to map and optimise end-to-end customer journeys
- Experience working within agile product and technology teams
- Portfolio demonstrating UI/UX design, problem-solving and customer-focused outcomes
- Strong understanding of UI/UX, interaction design and information architecture
- Proficiency in creating user flows, wireframes, prototypes and journey maps
- Experience with modern design tools, particularly Figma
- Knowledge of accessibility and inclusive design principles
- Ability to use customer insight and data to inform design decisions
- Strong communication and stakeholder management skills
Desirable (but not essential):
- Experience designing consumer-facing digital products
- Exposure to SaaS, PropTech, FinTech or LegalTech environments
- Experience working across B2C and/or B2B2C customer journeys
- Familiarity with design systems and component libraries
- Experience designing products or experiences across multiple brands or platforms
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Working Hours
Your working week will be 37.5 hours per week, typically 9:00am – 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Leeds / Southport offices once probation is completed
Salary and Progression
Competitive salary, aligned with your experience and impact
You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression
Benefits and Rewards
At InfoTrack and Perfect Portal, we believe in rewarding our people and creating a positive workplace culture.
You'll benefit from:
- 25 days annual leave, plus bank holidays
- Flexible working options, including hybrid working and flexitime after probation
- Private health insurance, including dental, optical and hearing cashback
- Life assurance (worth x4 your base salary)
- 24/7 health advice line and access to virtual GP appointments
- Office snacks, including fruit and refreshments
- Regular team breakfasts and lunches
- Recognition awards: £100 spot prizes for going above and beyond
- “Work From Anywhere” weeks: work remotely from a location of your choice
- Referral bonus: earn up to £2,000 for successful referrals
- Birthday and work anniversary gifts
- Regular social events including summer and Christmas parties, hikes, pub quizzes and more
If you're looking to build your career shaping digital experiences used by millions of consumers, working across two growing technology brands and alongside a modern, supportive Product team, we'd love to hear from you.
If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at careers@infotrack.co.uk.
REF-231010
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