UK & European Road Freight Operator - Apprentice

Work through and complete BIFA Freight Forwarding Apprenticeship Course alongside day-to-day role. Fully supported training.

Wage

• £15,392 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices
• Minimum wage rates (opens in new tab)
• Salary dependant on age, regular reviews

Training course

• International freight forwarding specialist (level 3)

Hours

• Monday - Friday, 8.30am - 5.00pm
• 37 hours a week

Start date

• Monday 24 August 2026

Duration

• 1 year 6 months

Positions available

• 1

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Stay updated on industry trends, market conditions, and competition
• Haulage sourcing and negotiating best rates/services to suit client needs
• Arrange shipment from start to finish following standard operating procedures and ensuring all documentation compliant with regulations and legal requirements
• Create and operate daily tasks within Cargowise/PAVE/Outlook and Teams
• Monitor/track current shipments, updating clients
• Liasing with colleagues, overseas agents, customers, and suppliers
• Maintain company and industry compliance and regulations, undertaking any training required
• Provide a high level of customer service
• Understand and adhere to company values
• Handle/resolve any queries and escalate where necessary
• Collaborate with various departments to streamline processes and improve operational efficiency
• Assist and provide cover in other areas of the operations team as required
• Receive, process, and approve/query supplier invoices via RAFT system
• Ability to work effectively in a team while also being self-sufficient

Where you'll work

• 7 Turnberry Park Road
• Gildersome, Morley
• Leeds
• LS27 7LE

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

• SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

• International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Select freight forwarding services based on customer requirements, taking into account country-specific factors, delivery times, and modes.
• Use generic or bespoke ICT systems to enter and monitor data on importing or exporting goods.
• Book, plan, and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile, or sales contract.
• Identify and source data from customers, systems, or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air
  • Use and adapt terminology appropriate to the air freight industry.
  • Select and use documentation appropriate to the air freight industry.
• Ocean
  • Use and adapt terminology appropriate to the ocean freight industry.
  • Select and use documentation appropriate to the ocean freight industry.
• Road
  • Use and adapt terminology appropriate to the road freight industry.
  • Select and use documentation appropriate to the road freight industry.
• Select freight forwarding services based on customer requirements, taking into account country-specific factors, delivery times, and modes.
• Use generic or bespoke ICT systems to enter and monitor data on importing or exporting goods.
• Book, plan, and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile, or sales contract.
• Identify and source data from customers, systems, or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.