MOTH Drinks - B Corp™
UK Grocery Demand Planner
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Start Date: ASAP
Hybrid: 3 days in our London Paddington offices, 2 days working from home.
Reporting to: Global S&OP Manager
Contract type: Permanent, full time (5 days)
Salary: £37k / year
Working hours: 40 hours a week including a paid lunch hour. Flexible start (between 8am and 10am and finish (between 4pm and 6pm) times.
Who we are:
At MOTH we're here for cocktails, company, and conversation. That's why we make the most delicious cocktails in a can - so that special mix can happen anywhere. Hands up - we're obsessive. Every sip delicious and distinguished. Our cocktails are classics, and our ingredients are second to none. At the same time - we're not snobbish. We don't talk in master mixologist lingo. We have no fancy bar or dress-code. And we believe in fair prices for great drinks. Because when you've got good friends and fine blends, what more do you need? Mix of total happiness. MOTH.
MOTH is one of the UK's fastest growing FMCG brands, re-writing the rules of RTD cocktails, and facing unprecedented growth. Our success is down to the work that our magic MOTHs do, we hire exceptional people to do exceptional things. Our team in the UK has grown to more than 50 people and we're not stopping there, we’re looking for a superstar UK Grocery Demand Planner in our Operations team.
The role:
We are seeking a UK Grocery Demand Planner to join our Sales & Operations Planning team and take primary responsibility for demand planning with our big 6 UK grocery customers within our short-term horizon. Reporting to the S&OP Lead, you will be the key point of contact for managing short-term (12-week rolling) forecasts with major retailers, coordinating depot fills and shelf availability, and ensuring seamless communication when supply constraints arise. This role is truly cross-functional, requiring excellent coordination of our customers, supply chain, and sales team - driving customer satisfaction through superior forecast accuracy, achieving OTIF targets and maintaining optimal depot stock levels.
Key responsibilities:
Customer Forecast
- Own and manage the 12-week rolling demand forecasts (all SKUs) across UK Grocery customers
- Analyse and build upon the internal forecast and challenge the team on assumptions that are inconsistent with trends or promotional plans
- Build relationships with our customer Supply Contacts to build a collaborative plan
- Convert customer inputs & internal forecasts into detailed, SKU-level forecasts
- Weekly engagement/FC reviews and Monthly Longer range planning with each of the customers supply teams
- Input Grocery forecasts within agreed timelines; analyse month-on-month changes and escalate significant swings
- Monitor inventory across customer depots; maintain visibility on shelf-stocking patterns to identify risks early
- Optimise volumes and delivery patterns to align with available supply; look long-term at how to maximize ROI for promotional activity and improve the delivery plan in line with sustainability targets by maximising truckloads.
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Supply Management & Communication
- Lead customer communications during short-supply situations, presenting alternatives (prioritisation, substitutes) and negotiating solutions
- Prepare impact assessments for Sales/Leadership (revenue implications, customer satisfaction risk)
- Coordinate adjustments with Marketing and Sales if supply cannot meet demand, and recommend solutions that can allow continued growth
Forecast Accuracy & Analytics
- Monitor weekly/monthly forecast accuracy by customer and SKU; identify root causes of variance and improvement opportunities
- Provide monthly reports to S&OP Lead on accuracy, supply-demand balance, and escalations
- Build dashboards tracking fill rates, shelf availability, and order fulfilment performance
- Support S&OP Lead with longer-range forecasts and promotional performance analysis for future planning
Cross-Functional Collaboration
- Attend monthly S&OP meetings; present forecasts and highlight risks
- Collaborate with Sales on customer account strategies and key account reviews
- Provide early visibility to Supply Chain on demand patterns
Who you are:
- Professional experience in customer supply, demand planning, grocery retail, or a related supply chain function
- Demonstrated experience managing relationships with large grocery retailers or customer accounts in a structured, professional environment
- Strong understanding of grocery retail operations, including depot distribution, promotional calendars, and shelf management
- Proficiency in Excel (pivot tables, VLOOKUP, charting) and ability to build and maintain forecasting models
- Experience with demand planning, forecasting, or ERP systems (e.g., SAP, Oracle) is a plus
- Excellent written and verbal communication skills, with ability to influence and negotiate with senior customer stakeholders
- Strong organisational skills and ability to manage multiple customer relationships and urgent ad-hoc requests simultaneously
- Passionate about understanding customer needs and delivering value; comfort operating in fast-paced retail environment
- Data-driven approach to decision-making; ability to diagnose forecast variance and recommend solutions
- Comfort with ambiguity and rapid change in retail and market conditions; willingness to pivot plans when needed
- Collaborates well in cross-functional teams; proactively seeks input and supports team objectives
- Able to bring innovative solutions and options to consider when faced with challenges.
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Benefits:
We put lots of time and care into our interview process so that new MOTHs feel fully part of the team from the minute they walk into MOTH HQ. Therefore, our benefits are available to all MOTHs from day one without any minimum service requirement:
- Flexible working hours - Core working hours are 10am-4pm so you can choose your working hours to suit you (e.g. 8am-4pm, 9am-5pm or 10am-6pm)
- Bonus - up to 15% subject to personal and Company Performance, paid annually
- Pension – 3% employer contribution
- Annual leave - 27 Days Holiday (+ your birthday off) (+ 2 life admin days)
- Working from abroad - up to 2 weeks’ per year
- Enhanced parental leave and support - 20 weeks full pay for each parent. We also offer parental transition coaching and Workplace Nursery Benefit to help out with nursery fees.
- Private Medical – Vitality including personal worldwide travel insurance
- Learning and development - Personal annual learning and development budget of £2,000 (alongside companywide training)
- Snacks - Free Breakfasts and more chocolate covered rice cakes than you could dream of
- Socials – weekly cocktail Thursdays, monthly Socials and summer/Christmas Parties
- Free MOTH allowance - Free monthly MOTHs allowance and discount codes for family and friends
Diversity & Inclusion:
At MOTH we are committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, regardless of age, disability, gender, gender identity or expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are proud to be an equal opportunities employer and strive to ensure a fair and supportive recruitment process for all candidates.
We will ask you during the application process if you require any adjustments which will have no bearing on the outcome of your application.
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