CHAUMET
UK- High Jewellery Client advisor (F/M)
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Job Description: High Jewellery Client Advisor (M/F/X)
For over two centuries Chaumet has been synonymous with exquisite craftsmanship, timeless elegance and the excellence of Parisian jewellery. A leading luxury jewellery brand, renowned for our exceptional designs, commitment to quality, and unparalleled customer service. Today, we are a collective of unique talents who make the heart of our Maison beat in tune with the times. We shape a legacy that honours the past, celebrates the present and looks forward to an inspiring future.
Job Responsibilities
In this dynamic and challenging growth context, we are looking for a High Jewellery Client Advisor (M/F/X) for a permanent contract, who will have the opportunity to contribute to the development of the Maison. As a true representative of Chaumet to our clients, you will be the Business Developer of the Maison through all the missions you will have to do:
1/ Being Business Developer of the Maison to all our clients
- Share the passion of a Maison with more than 240 years of history, imbued with a culture of values of excellence and know-how
- Bring the Chaumet experience to life by welcoming clients into our boutiques in line with the principles of the Maison’s ceremony
- Prospect new clients using different tools and canals at your disposal
- Grow the client portfolio for High Jewellery
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2/ Contribute to the commercial development of the boutique
- Achieve individual and collective commercial objectives contributing to the boutique’s commercial success
- Actively participate in the development of the client database by creating, consulting and updating client files
- Work on building customer loyalty with targeted actions in line with the various events and activations organized by the company
3/ Contribute to the smooth running and daily life of the team:
- Participate in regular briefs and actively exchange with colleagues regarding key news for the life of the boutique
- Apply security guidelines, payment procedures and stock management rules
- Acquire the basics of CRM, training and after-sales service in the Chaumet way to be able to support the boutique in all these areas
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Profile
- Minimum 8 years of experience in a sales role in the luxury goods and jewellery sector including 4 years in High Jewellery
- Minimum 4 years of experience in prospection and business development
- Ability to network and solid client experience
- Ability to build up a solid client portfolio
- Commercial spirit, a taste for challenge and a passion for Retail
- A strong interest in jewellery and Chaumet
- Excellent interpersonal skills, ability to listen, empathy and team spirit
- Integrity and ability to comply with procedures
- Cultural awareness, storytelling skills, excellent written and oral expression
- Fluency in English, a rare language is a plus
You will have the chance to join a friendly and competent team to learn more about Watch & Jewellery and the Retail world. You will receive regular training and have the opportunity to discover exciting career development opportunities within Chaumet and the LVMH Group.
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