UK Office Manager & Executive Assistant

About ITE Management

ITE Management L.P. is a global alternative investment firm that helps keep the world's supply chains moving. Founded in 2014, ITE owns and operates nearly $12 billion of industrial infrastructure assets across rail, intermodal, air, and various transportation verticals, as of July 2026. The firm focuses on essential-use, long-lived assets and seeks to generate durable value through stable lease profiles and long-term contracts. ITE combines operational expertise, data intelligence, and sector knowledge to support the future of global transportation. For more information, visit www.itemgmt.com.

Position Summary

The UK Office Manager & Executive Assistant owns the day-to-day running of the London office, keeping it safe, well-maintained, and welcoming for employees, visitors, and guests, while providing dedicated executive assistance to Managing Directors in the office, including calendar management, travel coordination, expense processing, and meeting support. As the central point of contact for all workplace, facilities, and building matters, the role blends hands-on operational delivery with vendor management, event execution, and health and safety compliance, working closely with the Human Resources and Technology teams. This role is suited for an entrepreneurial self-starter who takes ownership, anticipates needs, and enjoys contributing to a positive, collaborative office culture.

Key Responsibilities

• Manage day-to-day workplace operations by providing frontline employee support, overseeing facilities, office space, and landlord relationships, and greeting guests and visitors as the primary point of contact for building access and conference room bookings
• Coordinate office vendors, maintenance, supplies, pantry services, inventory, and workplace compliance to ensure efficient office operations
• Oversee general facilities upkeep, liaising with the landlord, building management, and contractors on repairs, maintenance issues, and service requests
• Restock pantry and office supplies on a weekly basis and order meals for the office (typically twice per week, depending on the week's schedule), coordinating with vendors, accommodating dietary requirements, and receiving and unloading deliveries as needed
• Support the employee lifecycle by coordinating onboarding and offboarding, right-to-work and identity checks, employment documentation, and scheduling in partnership with HR and IT
• Plan and deliver company events and employee engagement initiatives, managing suppliers, budgets, communications, and workplace wellbeing activities
• Coordinate workplace technology, including IT installations, meeting room AV systems, access management, and business continuity procedures
• Maintain health, safety, security, and regulatory compliance by managing emergency procedures, workplace records, accessibility, and GDPR-compliant processes
• Provide executive assistance to Managing Directors in the office, including light calendar management, conference-room coordination, and prioritizing competing commitments across multiple domains and time zones, proactively adapting to stakeholders' shifting priorities
• Coordinate UK and international travel end-to-end, including flights, accommodation, visas, ground transport, and detailed itineraries, anticipating and managing real-time changes, optimizing frequent-flyer and travel accounts, and providing Accounts Payable with the required documentation in line with travel policy
• Prepare and process expense reports, reconciling corporate card and travel expenditure in line with company policy
• Organize calls and meetings, prepare and bind materials for internal and external meetings, including agendas, presentations, and pre-reading; compile background on attendees, record minutes of board and committee meetings, and track follow-up actions on behalf of executives
• Additional ad hoc projects and requests as needed