CHAUMET
UK-Sales advisor (M/F)
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Join Chaumet, a storied Parisian jeweler within the LVMH Group, radiating from Place Vendôme since 1780. With over 240 years of history, Chaumet blends exceptional craftsmanship with a boldly contemporary vision, placing people and nature at the very heart of its commitments.
Beyond its emblematic creations, Chaumet is above all a story of passion and transmission, driven by a daring and creative collective. We celebrate the diversity of talent and encourage every team member to unlock their full potential.
#ChaumetBeyondJewelry
Job Responsibilities
In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet. You will represent the Maison by:
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Being Ambassador of the Maison to all our clients
- Share the passion of more than 240 years of history, with a culture of excellence and knowledge;
- Make the Chaumet Experience alive by a warm and luxurious welcoming;
- Offer a relevant selection of pieces and assist the client in his purchasing process;
- Play a key role in the selling ceremony knowing how to surprise the client;
- Take clients on an emotional journey and drive them through the discovery of the world of Chaumet.
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Contributing to the boutique’s commercial development by finding new clients and retaining existing ones
- Achieve your sales objectives to make sure the boutique and your colleagues achieve theirs;
- Actively participate in the development of the customer database by consulting, creating and updating customer files;
- Create new future opportunities after concluding sales by developing your own customer portfolio and enlarging our reachable client base;
- Carry out clientele activities by inviting our clients and prospects to events organized by the Maison;
- Anticipate VIP Clients visit by preparing the right selection depending on the occasion.
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Participating to flawless store operations and being an active part of the store’s life
- Contribute to achieve the boutique’s collective targets by working with your colleagues;
- Actively participate in team meetings, challenges, events and activities, giving your contribution;
- Participate in the reporting and monitoring of performance indicators and customer feedback;
- Ensure the application of security guidelines, cashier registration procedures and stock management rules;
- Contribute to reporting and analysis as requested by the HQ, be a point of reference for Client’s feedback;
- Visual Merchandising: work on windows and internal display in collaboration with the Visual Merchandising team;
- Participate to stock-keeping and After-sales.
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Profile
- 1 or 2 years of professional experience on a commercial function and ideally in the luxury and jewellery universe
- Commercial spirit, challenging and goal achievements
- Strong passion for the jewellery sector and the Maison Chaumet
- Empathy, good listening skills and personability
- Business acumen, storytelling skills, excellent written and oral expression
- Fluency in English, a rare language is a plus
Chaumet is committed to maintaining an inclusive work environment & recognizes and recruits all Talents
Additional Information
The position is based in one of our London Stores (Harrods/ Selfridges/New Bond Street)
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